Privacy Policy

Effective: January 1, 2020

This Privacy Policy describes how Orgo collects, uses and discloses information, and what choices you have with respect to the information.

When we refer to “Orgo”, we mean the Orgo entity that acts as the controller or processor of your information, as explained in more detail in the “Identifying the Data Controller and Processor” section below.

Table of Contents:

Applicability Of This Privacy Policy

This Privacy Policy applies to Orgo’s online tenant platform tools, including the associated Orgo mobile applications (collectively, the “Services”), and other Orgo websites (collectively, the “Websites”) and other interactions (e.g., customer service inquiries, user conferences, etc.) you may have with Orgo. If you do not agree with the terms, do not access or use the Services, Websites or any other aspect of Orgo’s business.

This Privacy Policy does not apply to any third party applications or software that integrate with the Services through the Orgo tenant platform (“Third Party Services”), or any other third party products, services or businesses. In addition, a separate agreement governs delivery, access and use of the Services (the “Organization Terms of Service”), including the processing of any messages, files or other content submitted through Services accounts (collectively, “Organization Data”). The organization (e.g., your employer or another entity or person) that entered into the Organization Terms of Service (“Customer”) controls its instance of the Services (its “tenant platform”) and any associated Organization Data. If you have any questions about specific tenant platform settings and privacy practices, please contact the Customer whose tenant platform you use.

Information We Collect And Receive

Orgo may collect and receive Organization Data and other information and data (“Other Information”) in a variety of ways:

Generally, no one is under a statutory or contractual obligation to provide any Organization Data or Other Information (collectively, “Information”). However, certain Information is collected automatically and, if some Information, such as Tenant Platform setup details, is not provided, we may be unable to provide the Services.

How We Use Information

Organization Data will be used by Orgo in accordance with Customer’s instructions, including any applicable terms in the Organization Terms of Service and Customer’s use of Services functionality, and as required by applicable law. Orgo is a processor of Organization Data and Customer is the controller. Customer may, for example, use the Services to grant and remove access to a Workspace, assign roles and configure settings, access, modify, export, share and remove Organization Data and otherwise apply its policies to the Services.

Orgo uses Other Information in furtherance of our legitimate interests in operating our Services, Websites and business. More specifically, Orgo uses Other Information:

If Information is aggregated or de-identified so that it is no longer reasonably associated with an identified or identifiable natural person, we may use it for any business purpose. To the extent Information is associated with an identified or identifiable natural person and is protected as personal data under applicable data protection law, it is referred to in this Privacy Policy as “Personal Data.”

Data Retention

Orgo will retain Organization Data in accordance with a Customer’s instructions, including any applicable terms in the Organization Terms of Service and Customer’s use of Services functionality, and as required by applicable law. Depending on the Services plan, Customer may be able to customize its retention settings and apply those customized settings at the Tenant Platform level or other level. Customer may also apply different settings to messages, files or other types of Organization Data. The deletion of Organization Data and other use of the Services by Customer may result in the deletion and/or de-identification of certain associated Other Information. Orgo may retain Other Information pertaining to you for as long as necessary for the purposes described in this Privacy Policy. This may include keeping your Other Information after you have deactivated your account for the period of time needed for Orgo to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes, and enforce our agreements.

How We Share And Disclose Information

This section describes how we may share and disclose Information. Customers determine their own policies and practices for the sharing and disclosure of Information, and Orgo does not control how they or any other third parties choose to share or disclose Information.


We take security of data very seriously. Orgo works hard to protect Other Information you provide from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the Other Information we collect, process and store, and the current state of technology. Given the nature of communications and information processing technology, we cannot guarantee that Information during transmission through the Internet or while stored on our systems or otherwise in our care will be absolutely safe from intrusion by others. When you click a link to a third-party site, you will be leaving our site and we don’t control or endorse what is on third-party sites.

Changes To This Privacy Policy

Orgo may change this Privacy Policy from time to time. Laws, regulations, and industry standards evolve, which may make those changes necessary, or we may make changes to our services or business. We will post the changes to this page and encourage you to review our Privacy Policy to stay informed. If we make changes that materially alter your privacy rights, Orgo will provide additional notice, such as via email or through the Services. If you disagree with the changes to this Privacy Policy, you should deactivate your Services account. Contact the Customer if you wish to request the removal of Personal Data under their control.

Data Protection Officer

To communicate with our Data Protection Officer, please email

Your Rights

Individuals located in certain countries, including the European Economic Area and the United Kingdom, have certain statutory rights in relation to their personal data. Subject to any exemptions provided by law, you may have the right to request access to Information, as well as to seek to update, delete or correct this Information. You can usually do this using the settings and tools provided in your Services account. If you cannot use the settings and tools, contact the Customer who controls your tenant platform for additional access and assistance.

To the extent that Orgo’s processing of your Personal Data is subject to the General Data Protection Regulation (or applicable laws covering the processing of Personal Data in the United Kingdom), Orgo relies on its legitimate interests, described above, to process your data. We may also process Other Information that constitutes your Personal Data for direct marketing purposes, and you have a right to object to Orgo’s use of your Personal Data for this purpose at any time.

Contacting Orgo

Please also feel free to contact Orgo if you have any questions about this Privacy Policy or Orgo’s practices, or if you are seeking to exercise any of your statutory rights. Orgo will respond within a reasonable timeframe. You may contact us at