VS

The Wild Apricot alternative built for
medium-large nonprofits

Wild Apricot is great for getting small organizations started. But when your organization needs multi-chapter coordination, real community features, and governance tools, there's Orgo.

This page includes an honest comparison. We'll show you where Wild Apricot actually wins, who should stick with them, and where Orgo genuinely does it better. You decide.

TLDR: Quick verdict

The main difference between Wild Apricot and Orgo is that Wild Apricot serves organizations with straightforward membership needs, while Orgo is built for complex organizations with multiple chapters, community networking, and members who want to actually connect with each other.

Orgo

Choose Orgo if:

  • You manage 500+ members across multiple chapters or regions
  • You want members to discover and connect with each other, not just receive admin emails
  • You've outgrown basic tools and need a platform that scales with your structure
  • You see the value of governance tools like eVoting, eSignatures, and eDocuments
  • You care deeply about data protection and the privacy of your members
Wild Apricot

Choose Wild Apricot if:

  • You're a single-chapter organization with straightforward membership needs
  • You need a basic website included with your membership platform
  • Your needs are primarily administrative: dues collection, renewals, event registration
  • You don't need multi-chapter coordination, community networking features, or governance tools
  • You need a free tier to test with a very small group before committing

Why organizations look for alternatives to Wild Apricot

Wild Apricot works well for many organizations. But three recurring themes emerge across hundreds of user reviews on Capterra, Trustpilot, and Software Advice. These are the frustrations that most commonly push organizations to explore other options.

  • 1 of 3

    When you need help, you're on your own

    Customer support quality has declined significantly since the Personify acquisition. Support is limited to chat and email. There is no live phone option. Response times stretch from days to weeks. Multiple users on Capterra and Trustpilot describe receiving conflicting answers from different representatives, with no escalation path to resolve the contradiction.

    For organizations that depend on their membership platform for daily operations, this creates real risk. A billing error during renewal season cannot wait five business days for a reply. A registration issue before a major event needs immediate resolution.

    When the reply finally arrives with different instructions than the last representative provided, the organization is back to square one. Several reviewers describe a cycle of opening tickets, receiving partial answers, and never reaching a resolution.

    Sources: Capterra, Trustpilot, Software Advice (2024-2025 reviews)

  • 2 of 3

    The tools around the membership database haven't kept up

    Wild Apricot bundles a website builder, email tools, and reporting into the platform. Users report that these tools feel dated.

    The website builder produces sites that reviewers describe as looking outdated, with limited customization options. The newsletter editor is frequently compared unfavorably to even basic tools like Mailchimp. Preview and delivery rendering are inconsistent.

    Reporting covers payment transactions and event registrations. It offers no visibility into member engagement, retention trends, or chapter performance. An executive director who wants to know which members are most active, where churn is concentrated, or which chapters are growing cannot get that information from Wild Apricot's built-in reports. The workaround is exporting data to spreadsheets and building reports manually.

    Admin permissions follow an all-or-nothing model. Granting someone admin access exposes the entire system. There is no way to limit visibility to specific areas. This is particularly problematic for organizations with chapter leaders or committee chairs who need to manage their own area without seeing financials, other chapters' data, or system-wide settings.

    For organizations that started with Wild Apricot and have since grown, these limitations compound. Each individual gap is manageable. Together, they create a platform that handles the basics but cannot support an organization that needs more.

    Sources: Capterra, Software Advice, SmartThoughts, SoftwareConnect

  • 3 of 3

    Costs go up while value stays flat

    Wild Apricot has a history of price increases. A 25% increase was implemented in 2023. Users report a pattern of hikes that coincide with contract renewals.

    Organizations using Stripe, PayPal, or Authorize.net instead of Wild Apricot's built-in payment processor (AffiniPay) face a 20% surcharge on their subscription price. Many users perceive this as pressure to switch to a payment system they did not choose.

    The platform uses hard contact limits to differentiate pricing tiers. As an organization grows, it hits a ceiling and must upgrade to the next tier. The jumps can be steep.

    An organization that crosses 500 contacts must move from the Community plan (approximately $140/month) to the Professional plan (approximately $240/month). That is a 71% increase for one additional contact.

    Wild Apricot also counts all contacts toward the limit, not just active members. Past members, event attendees, and newsletter subscribers all count. Organizations hit tier limits faster than expected.

    Combined with the support and feature frustrations described above, a price increase often becomes the final trigger that sends organizations searching for an alternative. The pattern is consistent across reviews: frustrations accumulate quietly, and then a renewal notice with a higher price becomes the moment an organization decides to look elsewhere.

    Sources: Capterra, Trustpilot, Kessler Freedman (pricing analysis), Wild Apricot Help Docs

Orgo vs Wild Apricot

Both platforms serve membership organizations, but they were built for very different levels of complexity. Wild Apricot is a solid all-in-one tool for single-chapter organizations with straightforward admin needs.

Orgo was designed from the ground up for organizations that have outgrown that model: those managing multiple chapters, looking for real community engagement, and needing governance tools that simply don't exist in Wild Apricot.

Side-by-side feature comparison

The following table covers the features both platforms share, plus areas where one has a clear edge over the other. You'll notice significant overlap in core membership management capabilities.

Where the two platforms diverge is in depth: how granular the permissions are, how flexible the payment processing is, and what happens when your organization needs more than the basics. Every cell has been verified against both platforms' current websites.

FeatureOrgo
Core membership
Member database and profiles
Membership dues and renewalsAdvanced dues configuration
Custom registration forms
Multi-tier membershipsOne level per member
Approval workflowsLimited
Engagement & communication
Event management and ticketingAdd-ons, speakers, QR check-in
Email campaigns and newslettersDrag-and-drop builderLimited builder
Payments & billing
Online payment processingStripe direct, 46+ countriesAffiniPay, or Stripe/PayPal +20%
Administration & security
Admin permissionsGranular RBAC, unlimited rolesAll-or-nothing access
Analytics and reportingMembership, revenue, engagement, chaptersPayments and events only
Storage100 GB to 1 TB+2 GB across all plans
SSOGoogle, Apple, Microsoft, LinkedIn
Data hostingEU (AWS Frankfurt); US on requestUS-based
Platform & integrations
Mobile appBranded with your identityWild Apricot-branded
IntegrationsAPI, Webhook, N8NZapier, native integrations
Website builderBasic, template-based
Online store

Orgo's key differentiators: Multi-chapter management and community networking

Shared features only tell half the story. When your organization outgrows basic membership management, these are the capabilities that make the difference.

Your organization needs...Orgo
Multi-chapter management
Multi-chapter hierarchy (HQ, regions, local chapters)Per-chapter permissions and leadership rolesSeparate sites, manual data merging
Member transfers between chapters
Per-chapter Stripe accountsSingle payment gateway
Community & engagement
Member networking and discoveryConnection requests, direct messaging
Discussion groups and threaded conversationsPublic and private groups
Learning management systemCourses, quizzes, certificates
GamificationPoints, badges, leaderboards
Project management and help desk
Governance
eVoting and electionsAnonymous encrypted ballots
eDocuments and eSignatures

Organizations that need multi-chapter coordination, member engagement, or governance capabilities find that Wild Apricot simply does not offer these tools. Orgo was built specifically for this level of complexity.

Why growing nonprofits choose Orgo over Wild Apricot

A real community, not just an admin tool

Most membership platforms manage the relationship between the organization and each individual member. Orgo also creates relationships between members themselves. The difference shows up directly in retention.

Orgo

The Orgo way

The member dashboard gives every member a profile, a network, and a voice. New members log in and immediately see other members they can connect with. They browse the member directory, filter by location or interests, send connection requests, and start conversations through direct messaging.

Discussion groups let members organize around topics, committees, projects, or regions. The result is a platform that feels like an internal social network for your organization. Members log in because there are conversations happening, connections to make, and a community to participate in.

For organizations where member engagement drives retention, this distinction is critical. A member who connects with five other members in their first month, joins two discussion groups, and participates in a conversation is far more likely to renew than one who only receives automated billing reminders. Engagement creates belonging. Belonging drives retention. Retention reduces churn.

Orgo dashboard

Orgo membership management dashboard

Wild Apricot dashboard

Wild Apricot admin dashboard

Chapter management that actually works

Running a multi-chapter organization on a platform that wasn't designed for it means workarounds: separate accounts, manual data merges, and spreadsheet reports. Here's how the two platforms handle the same problem.

Orgo

The Orgo way

Orgo supports a multi-tier structure (headquarters, regions, local chapters) within a single account. Each chapter gets its own space with local leadership roles and its own Stripe account. Multi-level permissions let local leaders manage their chapter without accessing the rest of the system.

A chapter leader sees their chapter's members, events, and finances. They cannot see other chapters' data. Meanwhile, the national office sees everything: membership trends, revenue breakdowns by region, and chapter-level performance comparisons. All in a single dashboard.

Member transfers between chapters are a built-in workflow. No manual re-entry required.

Case Study

The Romanian Scouts manage 8,000 members across 80+ chapters on Orgo. Every chapter operates semi-autonomously while headquarters tracks performance, membership trends, and financials across the entire organization. No separate sites. No manual merging. No workarounds.

Orgo multi-chapter organizational hierarchy: Headquarters, Regional Coordinators, Chapter Leaders, and Members

Dedicated support from people who understand your organization

Support quality is the most frequently cited complaint in Wild Apricot reviews. For organizations that run critical operations through their membership platform, slow or unreliable support is an operational risk, not just an inconvenience.

Orgo

The Orgo way

Every organization gets access to a real support team that understands the nonprofit and association space. Response times are fast. The team proactively suggests improvements before clients even realize they need them. "They introduced improvements precisely when needed, sometimes even before I realized the need myself."

Impact and Scale plan organizations get priority support and dedicated onboarding. Scale plan clients receive a dedicated customer success manager who knows their organization's structure, goals, and workflows. The difference is not just speed. It is working with people who understand your context.

What our clients say about migrating from Wild Apricot

"It has been overall a good experience for us to move away from Wild Apricot and toward Orgo. What we had before was a system where our executive director controlled all the information and all of the connections between members. Now we have a platform that lets members take initiative and set their own privacy levels."

"The geography feature and map are really useful tools for connecting people regionally and drawing on each other's expertise. The modules have tremendous potential for members to see each other, connect, and engage through discussions and direct contact."

"You get a great deal of control and flexibility as a customer. The support is outstanding, beyond compare, the most responsive I've ever seen in a computer entity, ever. Really personable, helpful, clear, and repetitive when we need it to be."

"Orgo has created the capacity for our organization to function faster and in a more personable, better-connected way."

Board Member, International Listening Assoc. | Listen.org
Switched from Wild Apricot to Orgo
Orgo

When Orgo is the better fit

Orgo is built for organizations like yours if:

  • You manage 500+ members across multiple chapters or regions
  • You want members to engage with each other, not just receive emails
  • You need granular permissions so chapter leaders can manage locally without accessing everything
  • You've outgrown a basic all-in-one and need a platform built for organizational complexity
  • You need democratic governance tools (elections, voting, document signing)
  • You care deeply about data protection and the privacy of your members

If this sounds like your organization, get a demo and we'll show you exactly how Orgo handles your structure.

Get a Demo
Wild Apricot

When Wild Apricot is the better fit

We believe in transparency. Wild Apricot is probably the better choice if:

  • You're a single-chapter organization with straightforward membership needs
  • You need a basic website included with your membership platform
  • Your needs are primarily administrative: dues collection, renewals, event registration
  • You don't need multi-chapter coordination, community networking features, or governance tools
  • You need a free tier to test with a very small group before committing

But if your organization has outgrown what Wild Apricot offers in chapter coordination, community engagement, or governance, that's exactly the complexity Orgo was built for.

Switching from Wild Apricot is easier than you think

The biggest objection after "does it do what I need?" is "how painful is the switch?" We hear it in every conversation. The answer: our team handles the migration end to end. You stay focused on your members while we move your data, configure your structure, and get your team up to speed.

Data migration

We handle the heavy lifting. Your member database, payment history, dues records, and organizational structure are imported by our team. Not your staff. We've successfully migrated 40 years' worth of member lifecycle data for one of our clients. No matter how deep your records go, we've done it before.

Stripe payment continuity

If you're currently running membership dues through Stripe, your existing recurring subscriptions will not be interrupted. All active subscriptions continue seamlessly in Orgo. No re-billing. No member disruption. No gap in your renewal cycles.

Dedicated onboarding

A real person walks your team through setup, configuration, and training. Typical timeline: 2 to 4 weeks from kickoff to launch.

Chapter setup

We configure your multi-tier hierarchy (headquarters, regions, local chapters) to mirror your actual organization from day one. Regional coordinators and chapter leaders get their own access and permissions immediately.

Your brand first

Extensive white-label branding options ensure your platform looks and feels like your organization. Not like a generic software tool.

Orgo vs Wild Apricot pricing

Pricing is often the deciding factor. Both platforms scale by member count, but the models are structured differently. Here is how they compare.

Orgo

Orgo pricing

Orgo offers 3 plans based on active member count, starting at $59/month for 200 members on the Grow plan (annual billing). Annual billing saves 15% across all plans.

Grow covers core membership management with a 2% platform fee on transactions. Impact (the most popular plan) adds multi-chapter management, eVoting, LMS, and API access with a reduced 1% platform fee. Scale offers custom pricing with unlimited chapters, eDocuments, a branded mobile app, 0% platform fee, and a dedicated customer success manager.

All plans use Stripe directly (46+ countries). No forced payment processor. No surcharges. No surprise renewal hikes.

Orgo prices active members and contacts separately. Active members determine your plan tier. Additional contacts (past members, donors, event attendees, newsletter subscribers) are priced at a much lower rate, so organizations can store large contact databases without being pushed into a higher tier.

See full Orgo pricing
Wild Apricot

Wild Apricot pricing

Wild Apricot offers a free tier for up to 50 contacts and 8 paid tiers differentiated only by contact count, starting at approximately $60/month for 100 contacts. All features are included in every paid plan. Pricing scales up to approximately $900/month for 50,000 contacts.

Organizations using Stripe or PayPal instead of Wild Apricot's preferred processor (AffiniPay) face a 20% surcharge on their subscription price. AffiniPay charges 2.9% + $0.30 per transaction.

Wild Apricot has a history of price increases, including a 25% increase in 2023. Annual billing saves 10%. Two-year prepay saves 15%.

Importantly, Wild Apricot counts all contacts toward the tier limit: active members, past members, event attendees, and newsletter subscribers. Organizations hit tier ceilings faster than expected.

The bottom line

Overall, Orgo's entry price is lower than Wild Apricot's lowest paid tier. At comparable member counts, the two platforms are in a similar range, but Orgo includes Stripe with no surcharge while Wild Apricot adds 20% for non-AffiniPay processors.

The bigger difference is what each dollar buys. Wild Apricot's pricing gives you the same feature set at every tier, just more contacts. Orgo's plans unlock progressively more powerful capabilities (chapters, governance, LMS, API) as your organization grows.

For organizations that need those capabilities, Orgo delivers more value per dollar. For organizations with simple needs, Wild Apricot's free tier and flat feature set may be the more straightforward option.

Wild Apricot Migration: Frequently asked questions

Yes. Most organizations run both platforms for 2 to 4 weeks during onboarding. This lets chapter leaders and staff get comfortable with Orgo before you fully switch over. We'll help you plan the transition timeline so nothing falls through the cracks.

We recommend timing your migration to align with your Wild Apricot renewal date. Our onboarding team will work with your schedule to minimize any billing overlap. Most transitions complete within one billing cycle.

Yes. If your organization currently processes membership payments through Stripe, all active recurring subscriptions continue seamlessly after migration. Members are not re-billed, and there is no disruption to their payment schedule.

Yes. Our team handles the full data migration, including member profiles, payment history, and organizational structure. We've migrated decades of legacy data from various platforms. Your staff does not need to do any manual data entry or cleanup.

Orgo is THE Wild Apricot alternative for multi-chapter organizations

Wild Apricot works for organizations with simple, single-chapter membership needs. But when your organization needs multi-chapter coordination, a platform where members actually connect with each other, and the tools to govern and grow, Orgo is the alternative built for exactly that.