Last Updated: August 1, 2026
These User Terms of Service ("Terms") govern your personal use of the Orgo platform (the "Service") as a member, volunteer, beneficiary, supporter, or participant in an organization's Orgo space.
By clicking "I Agree," creating a user account, or accessing an organization's Orgo space, you agree to be bound by these Terms and our Privacy Policy.
If you do not agree to these Terms, do not use the Service.
These User Terms are for YOU - individual people who join and participate in organizations using Orgo (members, volunteers, beneficiaries, event attendees, supporters, etc.).
These Terms are NOT for organizations. If you are an organization subscribing to Orgo, please see our Organization Terms of Service.
The Relationship:
1.1 Basic Terms
"Service" or "Orgo": The Orgo platform (website, mobile apps, and related services) that you access through your organization.
"Organization": The entity that invited you to join their Orgo space (e.g., your non-profit, association, club, school, community group, etc.).
"Account": Your personal user account within your Organization's Orgo space.
"Content": Text, images, videos, documents, comments, posts, messages, and other materials you create, upload, or share on the Service.
"Personal Data": Information about you (name, email, profile information, activity, etc.).
2.1 Age Requirements
To use the Service, you must be:
(a) At least 14 years old in most countries.
(b) At least 16 years old if you are in the European Union or European Economic Area (without parental consent).
(c) At least 13 years old in the United States (if you are under 13, your parent or guardian must create your account and consent to your use of the Service under COPPA).
If you are under the applicable age, you may only use the Service if:
2.2 Account Creation
2.2.1 How Accounts Are Created
Your Account may be created:
2.2.2 Your Responsibilities
When you create or receive an Account, you agree to:
2.3 Your Organization Controls Your Account
Important: Your Account exists within your Organization's Orgo space. This means:
(a) Your Organization invited you and can manage your Account (update your profile, change your role, suspend or delete your Account).
(b) Your Organization is the Data Controller for your Personal Data within their Orgo space (they decide how your data is used, stored, and shared).
(c) Orgo is the Data Processor - We process your data on behalf of your Organization according to their instructions and our Data Processing Agreement.
(d) If you leave the Organization or your membership ends, your Organization may delete your Account and data.
(e) For questions about your data, contact your Organization first. If unresolved, contact Orgo at privacy@orgo.space.
2.4 You Cannot Create Fake or Multiple Accounts
You may not:
3.1 Permitted Uses
You may use the Service to:
3.2 Prohibited Uses
You agree NOT to use the Service to:
3.2.1 Illegal or Harmful Activities
(a) Violate any law or regulation.
(b) Distribute illegal content (child exploitation material, terrorist content, etc.).
(c) Engage in fraud, phishing, scams, or financial crimes.
(d) Harass, stalk, threaten, bully, or incite violence against individuals or groups.
(e) Promote discrimination based on race, religion, gender, sexual orientation, disability, age, or other protected characteristics.
3.2.2 Spam & Unsolicited Communications
(a) Send unsolicited bulk messages (spam) to other members.
(b) Use the Service's messaging features for commercial advertising unrelated to your Organization (unless your Organization permits it).
(c) Scrape email addresses or contact information of other members for external use.
3.2.3 Intellectual Property Infringement
(a) Upload or share content that infringes third-party copyrights, trademarks, patents, or trade secrets.
(b) Impersonate another person, organization, or brand.
(c) Use copyrighted images, videos, music, or text without permission.
(d) Violate applicable copyright law.
3.2.4 Security & System Abuse
(a) Attempt to gain unauthorized access to the Service, other members' accounts, your Organization's account, or Orgo's systems.
(b) Reverse engineer, decompile, or disassemble the Service.
(c) Use bots, scrapers, or automated tools to extract data (except via documented APIs with authorization).
(d) Perform security testing (penetration testing, vulnerability scanning) without Orgo's prior written consent (contact security@orgo.space).
(e) Introduce viruses, malware, ransomware, worms, trojan horses, or harmful code.
(f) Overload or disrupt the Service (e.g., denial-of-service attacks, excessive API calls).
3.2.5 AI Training, Data Mining, and Automated Scraping
(a) Use Content accessible through the Service to develop, train, fine-tune, or improve machine learning models, artificial intelligence systems, large language models (LLMs), neural networks, or algorithmic prediction tools without explicit written consent from:
For the avoidance of doubt, this restriction is not a reservation of rights in Orgo's favour. Orgo does not use Content to train, fine-tune, or improve any AI model, whether its own or a third party's, and does not permit its model provider to do so. See the AI Addendum, Section 4.
(b) Use robots, spiders, web crawlers, scrapers, automated scripts, headless browsers, or any manual or automated data extraction techniques to:
(c) Circumvent technical measures designed to prevent automated access, including:
3.2.6 Prohibited Content
You may not post, upload, or share:
(a) Explicit or Adult Content (unless your Organization explicitly permits it and you are of legal age):
(b) Violent or Disturbing Content:
(c) Hateful or Discriminatory Content:
(d) Misinformation or Harmful Content:
(e) Private or Confidential Information:
(f) Regulated or Dangerous Content:
3.3 Your Organization's Additional Rules
Your Organization may have additional rules, codes of conduct, or community guidelines for their Orgo space. You agree to comply with those rules as well. Your Organization can enforce those rules by:
3.4 Enforcement
If you violate this Acceptable Use Policy:
(a) Your Organization may:
(b) Orgo may (independently or at your Organization's request):
(c) No refunds: If you paid for membership, events, or donations through the Service, violations of this Policy do not entitle you to refunds.
3.5 Reporting Violations
If you see content or conduct that violates this Policy:
4.1 Ownership of Your Content
You retain all ownership rights to Content you create, upload, or share on the Service.
4.2 License to Orgo and Your Organization
By posting Content on the Service, you grant:
4.2.1 License to Your Organization
A non-exclusive, royalty-free, worldwide license to:
4.2.2 License to Orgo
A non-exclusive, royalty-free, worldwide, sublicensable license to:
4.3 Your Content Responsibilities
You represent and warrant that:
(a) You own or have the necessary rights to all Content you post.
(b) Your Content does not violate third-party intellectual property rights (copyrights, trademarks, patents, trade secrets).
(c) Your Content does not violate anyone's privacy, publicity, or other legal rights.
(d) Your Content complies with this Acceptable Use Policy (Section 3).
(e) Your Content complies with applicable laws (defamation, obscenity, hate speech laws, etc.).
4.4 Content Moderation
4.4.1 Your Organization's Rights
Your Organization has the right to:
4.4.2 Orgo's Rights
Orgo has the right (but not the obligation) to:
4.4.3 No Obligation to Monitor
Orgo is not obligated to monitor or review all Content posted by users. We rely on:
4.5 Reporting Illegal Content, Including Copyright Infringement
If you believe Content on the Service is illegal — including Content that infringes your copyright — send a notice to abuse@orgo.space containing:
We will process your notice in a timely, diligent and non-arbitrary manner and will inform you of our decision. Where we remove Content following a notice, we will tell the member who posted it and give the reason.
This procedure implements Article 16 of Regulation (EU) 2022/2065 (the Digital Services Act). If you are outside the EU, you may use it for copyright claims you would otherwise raise under your local law.
4.6 Backup and Deletion
(a) We are not a backup service: While we maintain backups for disaster recovery, you should keep your own copies of important Content.
(b) Deletion: If you delete Content or your Account is deleted:
5.1 Who Controls Your Data?
Your Organization is the Data Controller for your Personal Data within their Orgo space. This means:
Orgo is the Data Processor, which means:
5.2 We Do Not Sell Your Data
Orgo does not sell, rent, or trade your Personal Data to data brokers, advertisers, or marketing companies. We do not display advertisements and we do not monetise your data through ad networks. Our revenue comes from subscriptions paid by organizations.
If your Organization enables a third-party tracking integration such as Meta Pixel, that sharing is your Organization's decision, not ours — and it may count as a "share" under California law. Ask your Organization to disable it, or use Global Privacy Control or your browser's cookie controls.
5.3 Your Privacy Rights
Depending on where you live, you have rights over your Personal Data — access, correction, deletion, restriction, portability, objection, and withdrawal of consent under the GDPR, and the equivalent rights under California and other US state privacy laws. Our Privacy Policy sets them out in full.
How to exercise them:
Contact your Organization first. Your Organization is the Data Controller, so it answers requests about the data it controls — access, correction, deletion. The law requires it to respond within the applicable deadline.
Contact Orgo if that does not resolve it — privacy@orgo.space. As Data Processor, we assist your Organization in responding to you, and we act directly where the request concerns data we control in our own right.
You can always complain to a regulator — your national data protection authority in the EU/EEA, the ANSPDCP in Romania, or the Attorney General in your US state.
5.4 Children
If you are under 13 (US), under 16 (EU), or under 18 where local law sets a higher age, your parent or guardian must consent before you use the Service, and may access your data, request its correction or deletion, and withdraw that consent at any time — through your Organization or at privacy@orgo.space.
Obligations on organizations that serve children — verifiable parental consent, safeguarding measures, background checks for administrators — sit in the Organization Terms of Service and the DPA, which are the agreements your Organization is actually party to.
5.5 Everything Else Is in the Privacy Policy
Our Privacy Policy is the single, complete statement of how we handle your data. It covers what we collect and why, our legal bases, who we share it with, how long we keep it, cookies and tracking, international transfers and the safeguards that apply to them, security, and jurisdiction-specific rights.
It is kept in one place deliberately: a privacy statement repeated across several documents is a privacy statement that eventually contradicts itself.
6.1 Payments to Your Organization
You may pay membership fees, event tickets, donations, or other charges to your Organization through the Service.
Important:
6.2 Payment Processing (Stripe)
Payments are processed by Stripe, a third-party payment processor. When you make a payment:
(a) Stripe collects your payment information (credit card number, billing address).
(b) Stripe processes the payment securely (Orgo does NOT store your full credit card number).
(c) Stripe transfers funds to your Organization (minus payment processing fees).
(d) Stripe's Terms of Service and Privacy Policy apply to payment processing.
6.3 Refunds
Refunds are your Organization's responsibility, not Orgo's. If you want a refund:
(a) Contact your Organization directly (they decide whether to issue refunds).
(b) Your Organization can process refunds via Stripe.
(c) Orgo cannot issue refunds on behalf of your Organization.
6.4 Transaction Disputes
If you dispute a charge with your bank or credit card company (chargeback):
(a) Your Organization is responsible for responding to the dispute.
(b) Orgo may assist your Organization with documentation.
(c) If the chargeback is resolved in your favor, your bank/credit card company will refund you.
(d) If you initiate fraudulent chargebacks, your Organization or Orgo may suspend or terminate your Account.
6.5 Payment Information Security
(a) Orgo does NOT store your full credit card number (Stripe does).
(b) Orgo stores only:
(c) You should:
7.1 Links to External Websites
Your Organization may share links to external websites (social media, YouTube, partner sites, etc.). These websites are not controlled by Orgo or your Organization.
Important:
7.2 Embedded Content
Your Organization or other members may embed content from third parties (YouTube videos, social media posts, etc.). Such content is governed by the third party's terms and policies.
7.3 Social Media Sharing
If you share Orgo content to social media (Facebook, Twitter, LinkedIn):
8.1 App Availability
Orgo offers mobile apps for iOS (Apple App Store) and Android (Google Play Store).
8.2 App Store Terms
Your download and use of the mobile app is also governed by:
8.3 Permissions and Notifications
The app asks for device permissions — camera, microphone, location, photo library, notifications — only for the features that need them. The current list, and what each one is used for, is shown on the app's App Store and Google Play listing and in our Privacy Policy.
You can grant or revoke any permission, and turn push notifications off, in your device settings or in the app's own settings, at any time.
8.4 App Availability
Orgo may suspend or remove the app from app stores and may discontinue support for particular devices or operating system versions.
9.1 "AS IS" Disclaimer
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
(a) Implied warranties of merchantability, fitness for a particular purpose, title, or non-infringement.
(b) No guarantee that the Service will be uninterrupted, error-free, secure, or free from viruses.
(c) No guarantee of results, outcomes, or specific functionality.
(d) No guarantee that your Organization will operate the Service properly or treat you fairly.
9.2 Your Organization's Conduct
ORGO IS NOT RESPONSIBLE FOR:
(a) Your Organization's actions or decisions (removing your Account, misusing your data, enforcing unfair policies).
(b) Disputes between you and your Organization.
(c) Your Organization's failure to comply with privacy laws or these Terms.
(d) Your Organization's failure to provide refunds or respond to your requests.
If you have issues with your Organization, contact them directly.
9.3 Other Members' Conduct
ORGO IS NOT RESPONSIBLE FOR:
(a) Content posted by other members (inaccurate, offensive, harmful, or illegal content).
(b) Other members' conduct (harassment, bullying, fraud, scams).
(c) Disputes between you and other members.
Report violations to your Organization or Orgo at abuse@orgo.space (Section 3.5).
9.4 Third-Party Services
ORGO IS NOT RESPONSIBLE FOR:
(a) Third-party payment processors (Stripe).
(b) Third-party integrations enabled by your Organization (HubSpot, Google Tag Manager, etc.).
(c) Social login providers (Google, Microsoft, Apple, LinkedIn).
(d) External websites linked from the Service.
9.5 Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(a) ORGO'S TOTAL LIABILITY TO YOU SHALL NOT EXCEED €100 (since you do not pay Orgo directly; your Organization does).
(b) ORGO SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, including but not limited to:
(c) EXCEPTIONS: These limitations do not apply to:
10.1 Your Right to Terminate
You may delete your Account at any time:
(a) Via Account Settings (if your Organization allows self-deletion).
(b) Contact Your Organization to request Account deletion.
(c) Contact Orgo at privacy@orgo.space if your Organization is unresponsive.
Effect:
10.2 Your Organization's Right to Terminate
Your Organization may suspend or terminate your Account at any time if:
10.3 Orgo's Right to Terminate
Orgo may suspend or terminate your Account if:
(a) You violate these Terms or the Acceptable Use Policy (Section 3).
(b) You pose a security or legal risk to the Service or other users.
(c) You engage in fraud, abuse, or illegal activity.
(d) Required by law or court order.
(e) Your Organization's Account is terminated (all user accounts within that Organization are deleted).
10.4 Effect of Termination
Upon termination:
(a) You immediately lose access to the Service.
(b) Your Content may be deleted or anonymized (per Section 4.6).
(c) Some data may be retained for legal or operational reasons, for the periods set out in our Privacy Policy.
(d) Sections that should survive termination remain in effect (Sections 4, 5, 9, 10, 11, 12).
10.5 No Refunds
If you paid membership fees, event tickets, or donations, termination does not entitle you to refunds (refunds are governed by your Organization's policies).
11.1 Disputes with Your Organization
If you have a dispute with your Organization (refunds, data misuse, unfair treatment):
11.2 Disputes with Orgo
If you have a dispute with Orgo:
(a) Talk to us first: Contact contact@orgo.space. Most disputes are resolved this way, and it costs neither of us anything to try.
(b) Governing Law: These Terms are governed by the laws of Romania, without regard to conflict of laws principles.
(c) Jurisdiction: Any disputes shall be resolved in the courts of Ploiești, Romania (or Bucharest, Romania, if Ploiești courts decline jurisdiction).
(d) If you are a consumer, (b) and (c) do not take away your rights. Nothing in this Section deprives you of the protection of the mandatory law of the country where you live, or of your right to bring proceedings before the courts of that country. Where that law gives you more, that law applies.
(e) GDPR/Privacy Disputes: For data protection disputes, you may also:
12.1 Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Orgo regarding your use of the Service.
12.2 Amendments
12.2.1 Our Right to Amend
We may update these Terms from time to time to:
12.2.2 Notice of Changes
We publish the current version of these Terms at orgo.space/terms-user/, with the "Last Updated" date changed. That page is always the version in force.
12.2.3 Your Right to Object
If you object to material changes:
12.3 Severability
If any provision of these Terms is found to be invalid or unenforceable:
12.4 Waiver
Our failure to enforce any provision does not constitute a waiver of that provision. No waiver is effective unless in writing.
12.5 Assignment
You may not assign or transfer your rights under these Terms. Orgo may assign these Terms to an affiliate or successor entity.
12.6 No Third-Party Beneficiaries
These Terms are solely for your benefit and Orgo's benefit. No third parties (including your Organization) have rights under these Terms.
12.7 Independent Relationship
You and Orgo are independent parties. These Terms do not create a partnership, employment, agency, or joint venture.
12.8 Force Majeure
Neither you nor Orgo is liable for failure to perform obligations due to events beyond reasonable control (natural disasters, wars, pandemics, government actions, internet outages, cyberattacks).
12.9 Language
These Terms are written in English. If translated, the English version prevails in case of conflict.
12.10 Electronic Signatures
Your electronic acceptance (clicking "I Agree" or creating an Account) constitutes a legally binding signature.
12.11 Relationship to Organization Terms
These User Terms govern your relationship with Orgo. Your Organization has separate Organization Terms of Service with Orgo that govern the Organization's subscription and responsibilities.
For general questions:
For support: Email: support@orgo.space
For privacy and data protection: Email: privacy@orgo.space
For security issues: Email: security@orgo.space
To report abuse, illegal content, or copyright infringement: Email: abuse@orgo.space (see Section 4.5)
Orgo Company Information: S.C. ORGO INFORMATICS SRL Str. Gheorghe Grigore Cantacuzino nr 14, etaj PARTER, ap 1 Ploiești, județul Prahova, Romania Registration: J29/2796/2019 Fiscal Code: RO41650396
Website: orgo.space Documentation: orgo.space/docs
Please also review:
ACCEPTANCE
By clicking "I Agree," creating a user account, or accessing an organization's Orgo space, you acknowledge that you have read, understood, and agree to be bound by these User Terms of Service.
If you are under the applicable age in your jurisdiction (under 13, 14, or 16 depending on location), your parent or guardian must review and accept these Terms on your behalf and provide verifiable parental consent.
END OF USER TERMS OF SERVICE
Last Updated: August 1, 2026