Looking for top-tier community management agencies to help you build a thriving online presence or an engaged offline network? We have put together a comprehensive guide that presents a detailed breakdown of each agency’s team structure, pricing, core services, founder philosophies, and proven outcomes.
Regardless of whether you are seeking a trusted community strategy partner, an expert community consultant, or help with community lifecycle management, you will find at least one agency in this list that will be able to cater to your needs.
Here are out top pics:
1. FeverBee
FeverBee was founded by community psychology expert Richard Millington, who is a community lifecycle management specialist. With a smartly sized team of 10–15 seasoned consultants, they’re known for blending behavioral science, data analysis, and community metrics to craft purposeful strategies and measurable outcomes.
With clients ranging from tech giants to nonprofit networks, FeverBee typically charges between $8K–$20K/month for fully managed community programs.
Their comprehensive services include platform audits, community training programs, moderation tooling, reporting dashboards, and weekly ops support. A standout case saw EventTribe’s retention rates jump by 160%, credited to redesigned onboarding flows, engagement scripts, and user psychology refinements. Their deep expertise in calculating community ROI makes them the go-to for organizations ready for serious, strategic, full-cycle community growth.
- Website: https://www.feverbee.com/
- Office Location: London, UK
- Year Founded: 2008
- Team Size: 10–15 consultants
- Key Services: Community lifecycle management, platform audits, training, moderation tooling, analytics dashboards, behavioral research
- Industries Served: Tech, education, nonprofit, enterprise
- Pricing Tier: High-end, full-service retainers ($8K–$20K/month)
- Case studies
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2. We For Real
We For Real is a boutique collective helmed by Liviu Cadariu, composed of community strategists and campaign designers. With rates from $5K–$12K/project, they serve startups and mid-sized enterprises looking for polished online community consulting. Their wide-ranging engagements include audience journey mapping, strategic content plans, member segmentation, success measurement frameworks, and live coaching sessions.
Clients appreciate their mix of tactical strategy and hands-on mentorship. Deliverables typically include detailed audience maps, community content blueprints, engagement milestones, and performance dashboards. Their project work often spans 3–6 months, culminating in fully operational engagement architectures ready for launch.
We For Real is ideal if you're seeking a close-knit coaching experience, stronger internal community capabilities, and planning templates without fully outsourcing operations.
- Website: https://weforreal.com/
- Office Location: Romania
- Year Founded: 2019
- Team Size: 2–4 strategists
- Key Services: Audience mapping, content frameworks, member journey design, KPI analytics, live coaching
- Industries Served: Startups, mid-size tech & creative businesses
- Pricing Tier: Mid-range project work ($5K–$12K per engagement)
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3. Grazitti
Grazitti is one of the larger players in this space, a full-service marketing-tech agency boasting a community team of around 30 professionals within a 300-person agency.
Known as online community consultants, they provide full-service community lifecycle support, including audits, platform builds (Salesforce, Khoros), gamification modules, customer loyalty strategy, knowledge systems, and continuity services under Community-as-a-Service. Their program budgets range from $10K–$50K, depending on scale and integrations.
Case in point: for a global IT firm, Grazitti’s gamified community saw a 40% increase in active participation, with engagement funnels tied seamlessly into product feedback loops .
The team’s tech-integrated solutions, combined with marketing insights, allow clients to boost user experience and product-adoption metrics in measurable ways. They're ideal for enterprise clients wanting robust technical architecture, support workflows, and a consistent content cadence across platforms.
- Website: https://www.grazitti.com/
- Office Locations: Panchkula, India; Mississauga, Canada
- Year Founded: 2008
- Team Size: ~300 employees (30+ on community team)
- Key Services: Platform buildouts, Salesforce/Khoros integration, gamification, loyalty programs, Community-as-a-Service
- Industries Served: Enterprise IT, SaaS, retail, finance
- Pricing Tier: Premium engagements ($10K–$50K+)
- Case Studies
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4. Clocktower Advisors
Based in the U.S., Clocktower Advisors is a compact but mighty community strategy partner with a core team of 8–10 experts specializing in B2B and non-profit sectors.
Their full-spectrum services range from helping you hire in-house managers to platform selection, migration support, phased launches, and manager coaching. Their retainers typically range from $7K–$15K/month, and their clients include professional associations, educational platforms, and SaaS brands.
Clocktower provides interview guides, operational playbooks, and advanced analytics dashboards, coupled with regular coaching check-ins. Their public thought-leadership pieces (especially around connecting product narratives with community engagement) reinforce their position.
One compelling case study of theirs demonstrates how defining a product-use story boosted member responses by 25% within the first quarter. Their holistic, outcome-oriented guidance makes Clocktower a strong option for organizations that want strategic rigor coupled with long-term manager support.
- Website: https://www.clocktoweradvisors.com/
- Office Location: Santa Monica, CA, USA
- Year Founded: 2015
- Team Size: 8–10 experts
- Key Services: Platform selection, community hiring, launch execution, coaching, advanced analytics
- Industries Served: B2B, SaaS, non-profit, professional associations
- Pricing Tier: High-end retainers ($7K–$15K/month)
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5. Social Edge Consulting
Social Edge Consulting is a specialized player in the intranet and B2B customer community space, led by a tight-knit team of 6–8 experts. Their offerings span platform migrations (Jive, LumApps, Verint), UX and content governance, moderator recruitment, coach training, and live moderation services.
With $6K–$18K/month packages, they service an array of enterprise, non-profit, and higher-ed clients.
Their signature case study with Alfresco’s Jive community involved streamlining knowledge-sharing and partner support. Engagement scores rose by 30%, with member satisfaction doubling after implementing Social Edge’s structured content tools and moderation playbooks.
For organizations focused on internal alignment, partner programs, or customer-forum success, Social Edge offers expert support with strong governance frameworks and day-to-day execution options.
- Website: https://www.socialedgeconsulting.com/
- Office Location: New York, USA (global clients)
- Year Founded: 2012
- Team Size: 6–8 consultants (expanded to ~45 during growth)
- Key Services: Intranet & customer community implementation, UX, governance, integration, moderation
- Industries Served: Enterprise, finance, insurance, media, non-profit, higher education
- Pricing Tier: Upper-mid to premium ($6K–$18K/month)
- Case Studies
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6. Friendly Nooks
Friendly Nooks is a boutique community-building agency based around community-first founders and coaches. Led by Tatiana Figueiredo, its 4-person crew specializes in helping course creators, coaches, and intentional brands launch and operate private communities. Packages range from foundational strategy ($6K+) to build services ($12K+) and ongoing ops support.
They’re a Circle Gold Partner and worked with Tech Ladies, helping the platform evolve from casual meetups to a 200K‑member business with sustained revenue and eventual acquisition.
Friendly Nooks thrives on personal attention, offering templates, onboarding rituals, member profiling, and a tailored communication cadence. They’re best suited for solo entrepreneurs and small teams who want boutique, concierge-level community support rooted in mission and member care.
- Website: https://friendlynooks.com/
- Office Location: Remote (Circle Gold Partner)
- Year Founded: ~2019
- Team Size: 4-person boutique team
- Key Services: Community strategy, launch roadmap, membership onboarding, operations, event planning
- Industries Served: Course creators, coaching businesses, intentional micro-brands
- Pricing Tier: Premium for boutique: $6K+ strategy, $12K+ builds + ops
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7. People & Company
People & Company is a coaching-driven firm (3–5 specialist strategists) that focuses on enabling founders to become their own community strategy partner.
Their deliverables include strategy labs, governance designs, event roadmaps, governance structures, and accountability frameworks. Projects run $4K–$10K, usually over 1–3 months.
Although they don't handle day-to-day operations, they’ve helped shape communities like early Substack neighborhood forums by defining event iterations, content schedules, and feedback workflows. Ideal for teams that want to retain full control but need expert frameworks, coaching processes, and hands-on facilitation to set a purposeful direction.
- Website: https://www.people-and.com/
- Office Location: Brooklyn, NY, USA
- Year Founded: 2016 (originally in 2016, rebranded in 2019)
- Team Size: 3–5 consultants
- Key Services: Strategy labs, governance design, event planning, leader coaching
- Industries Served: Tech startups, publishing (e.g. Substack), creative founder communities
- Pricing Tier: Mid-range plans ($4K–$10K/project)
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8. The Community Collective
The Community Collective is a vibrant peer learning cohort community of ~9,800 practitioners. They offer annual memberships ($1K–$2K), live cohort support, strategic templates, and a regular newsletter. Their cohort structure supports group workshops, expert Q&As, and launch labs.
While they don’t manage external client communities, their templates (including platform playbooks, KPI sheet frameworks, and engagement toolkits) have guided hundreds of community launches worldwide. This option is optimal for in-house community teams or consultants looking for structured peer accountability alongside expert support.
- Website: https://thecommunitycollective.co/
- Office Location: Melbourne, Australia
- Year Founded: 2021
- Team Size: 2–10 team, ~9,800 members globally
- Key Services: Peer-learning cohorts, toolkits, templates, workshops, newsletter
- Industries Served: Community professionals, tech startups, non-profit teams
- Pricing Tier: Annual membership ($1K–$2K/year)
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9. Confident Communities
Confident Communities is a boutique agency with a small 2-4 person team focusing on value-driven and confidence-based community strategy. Their services include workshop facilitation, membership structuring, governance session design, and small group coaching. Pricing starts at about $3,000 per engagement.
Their strength lies in creating identity-first membership platforms and confidence-focused peer formats. This choice is well-suited to purpose-led founders or mission-based groups seeking boutique coaching that centers around collective identity and trust.
- Website: https://confidentcommunities.com/
- Office Location: Remote
- Year Founded: 2017
- Team Size: 2–4 coaches
- Key Services: Confidence-based community strategy, workshops, peer group facilitation
- Industries Served: Purpose-led startups, social impact founders
- Pricing Tier: Entry-level coaching/workshop ($3K+ per engagement)
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10. The CMJ Group
Carrie Melissa Jones / The CMJ Group is a leading community management agency and online community consultant, founded by Carrie Melissa Jones, a recognized expert and co-author of Building Brand Communities.
With her team of 4–6, including designers, facilitators, and strategists, they specialize in helping enterprise firms, solo founders, and community managers launch, scale, and sustain thriving communities.
Their approach blends rigorous research, social science, strategic consulting, and hands-on coaching to design environments that foster belonging and reduce burnout. Clients span global brands like Google, Microsoft, Airbnb, and Discord, plus nonprofits and small businesses.
- Website: https://www.carriemelissajones.com/
- Office Location: Milwaukee, WI
- Year Founded: 2020
- Team Size: 4–6 core + part-time facilitators/coaches
- Key Services: strategic consulting & community research, community launches & membership design, online courses & cohort-based training, corporate & team workshops, speaking at industry events (e.g., SXSW)
- Industries Served: Enterprise tech, creator platforms, nonprofits, professional associations, small business founders
- Pricing Tier: Mid-high; projects and memberships from $99/month to $12K+
- Case Studies
How to Choose the Right Agency for You
Selecting the right community management agency starts with understanding your organization’s specific needs, goals, and internal capabilities.
- Are you looking for a partner to take full control of community building and operations?
- Do you need a strategic coach to guide your team?
- Or are you seeking peer-led frameworks and collaborative support?
Based on your priorities, whether it's full-service management, strategic planning, or joining a peer learning cohort, here’s how to match with the best agency for you:
- Full-service build + manage? → FeverBee, Clocktower Advisors, Grazitti, Social Edge Consulting, Friendly Nooks.
- Strategy design & coaching? → We For Real, People & Company.
- Peer-learning cohorts? → The Community Collective.
Community Management Agency FAQs
What’s the difference between community strategy vs. community management?
Strategy frames purpose, goals, audience profiles, platform selection, engagement playbooks - your blueprint. Management is the daily implementation: moderation, content cultivation, events, analytics, and member care. The right agency will align with the scope you want to outsource.
How much should I budget for hiring a community management agency?
- Strategy & consulting: $4K–$12K/project
- Full-service management: $6K–$20K/month+, based on size, channels, and scope .
How do I know if I should hire a strategy partner or full-service ops?
If you want ongoing execution (moderation, content, events), full-service agencies are a fit. If you’re building internal capability and only need frameworks and mentorship, look toward strategy partners.
Can these agencies integrate with existing tools like Slack, Tribe, Discourse, etc?
Many offer platform-agnostic integration support. Grazitti specializes in Salesforce and Khoros; Social Edge handles Jive and LumApps migrations. Friendly Nooks and We For Real often launch communities on Circle, Slack, Discord, or custom platforms.
What community KPIs should I focus on measuring?
Track engagement rates, active member percentages, retention, event attendance, NPS scores, and behaviors tied to business outcomes, like support ticket deflection or lead generation via advocates.
When should I hire an agency versus hiring internally?
Hire an agency when you need launched momentum, frameworks, and operational discipline from day one. Transition to internal hiring when you want consistent team presence and sustainable growth.