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Springly vs Wild Apricot: an honest comparison for associations

Wild Apricot and Springly both serve small to medium membership organizations. This page breaks down features, pricing, and the key trade-offs. We've also included Orgo as a third option for organizations that find neither is the right fit.

TL;DR: quick verdict

The main difference between Springly and Wild Apricot is that Springly includes built-in fund accounting and is priced more accessibly for small nonprofits, while Wild Apricot is a more established platform with a larger user base and integration ecosystem.

Springly

Choose Springly if you need:

  • Built-in double-entry fund accounting without a separate tool
  • QuickBooks integration as a hard requirement
  • A lean, all-in-one platform for organizations under 500 members
  • Transparent self-serve pricing across all standard tiers
  • Dues, events, email, and accounting bundled in one subscription
Wild Apricot

Choose Wild Apricot if you need:

  • A proven platform with 20+ years of track record
  • Zapier integrations with your existing tool stack
  • A 60-day free trial before committing
  • Zero transaction fees via Personify Payments (US only)
  • A basic website builder bundled with membership tools

Why organizations compare Springly and Wild Apricot

Wild Apricot and Springly serve the same audience: small to medium nonprofits, associations, clubs, and volunteer-driven organizations that need membership dues, event registration, and email campaigns in one platform.

Wild Apricot is the older and more widely adopted of the two. More than 30,000 organizations have used it since it launched in 2002. Its integration ecosystem, including Zapier, is more mature than Springly's.

The platform has changed hands three times in eight years, most recently passing to Momentive Software under private equity ownership. Prices have increased by up to 65% since the acquisition.

Springly launched as AssoConnect in France before expanding to the US. Its primary competitive advantage over Wild Apricot is built-in double-entry fund accounting, a capability Wild Apricot does not offer. For small nonprofits that handle their own bookkeeping, this removes the need for a separate tool.

In May 2025, AssoConnect was acquired by team.blue, a European web hosting group. The direction for its US roadmap is still being defined under new ownership.

Both platforms price by total contact count, both include a website builder, and both handle the operational basics that small organizations need. The differences show up in accounting, integrations, pricing tiers, and what happens as an organization grows in size or complexity.

Springly vs Wild Apricot: full feature comparison

Every cell has been verified against all three platforms' current websites. Where any platform lacks a feature, that is noted honestly.

Orgo is included as a third option for organizations that find gaps in both Wild Apricot and Springly.

FeatureSpringlyOrgo
Core membership
Member database and profiles
Membership dues and renewals
Automated renewal reminders
Member self-service portal
Custom membership fields
Multi-tier membershipsPartialOne level per member
Family membership plansPartialVia bundles
Membership numbers
Membership cards and certificates
Member approval workflowsLimited
Multi-chapter management
Multi-chapter hierarchy (HQ, regions, chapters)PartialSeparate sites per chapter, manual data mergingPartialNetworks tier only (quote-only, CRM grouping)Built into the core data model
Per-chapter autonomy with local leadership roles
Per-chapter reporting
Member transfers between chapters
Granular role-based permissionsPartialAll-or-nothing admin accessPartialBasic admin rolesUnlimited roles, scoped per chapter
Governance
eVoting (anonymous, encrypted)Basic polls onlyImpact and Scale plans
eDocumentsScale plan
eSignaturesScale plan
Payments and billing
Bring your own Stripe accountPartial20% PSSF surcharge applies if using Stripe or PayPal instead of Personify PaymentsSpringly's gateway onlySubscriptions stay in your account
Platform transaction fee0% via Personify Payments (US only)20% surcharge on Stripe/PayPal2.9% + $0.30 per transaction2% (Grow) / 1% (Impact) / 0% (Scale)0% promo until Sep 1, 2026
Built-in fund accountingDouble-entry, balance sheet, bank reconciliation
QuickBooks integration
Pricing metricTotal contacts in databaseTotal contacts in databaseActive paying members
Starting price$60/mo (100 contacts)~$45/mo (Serenity, contact-based)$119/mo (Grow, 500 members)
Free plan or trial60-day free trialLiberty plan (very limited scope)
Communications and events
Email campaigns
Event management and ticketingAdd-ons, speakers, QR check-in
Fundraising and donations
Push notificationsAll plans
Member networking and discoveryDirectory only, no connectionsDirectory onlyProfiles, connection requests, DMs
Discussion groups and forumsPublic and private groups
Platform and tools
Website builderTemplate-basedIncluded; criticized by users for limited customization
Learning management system (LMS)Courses, quizzes, badges, leaderboards
GamificationPoints, badges, leaderboards
Mobile appWild Apricot-brandedLimitedBranded with your identity
Integration ecosystemZapier, native integrationsQuickBooks primarilyOpen API, Webhooks (Impact/Scale)
SSO (Google, Apple, LinkedIn)
Data hosting and GDPRUS-hostedGDPR compliance uncertain under PE ownershipEU-based (France origin)Under team.blue since May 2025AWS Frankfurt (EU)GDPR-compliant by design
Storage2 GB across all plansVaries by plan100 GB to 1 TB+
Data migration supportSelf-serve CSV importSelf-serve CSV importHandled by Orgo team
Dedicated onboardingPaid tiers onlyPaid tiers onlyIncluded in all plans

What customers are saying

Themes aggregated from verified reviews on G2, Capterra, GetApp, Trustpilot, and Software Advice. These are the patterns that appear most frequently across hundreds of reviews, paraphrased.

Springly

What users like

  • The built-in accounting module is cited most often as the deciding factor. Small nonprofits report cutting bookkeeping time significantly after switching from a separate accounting tool.
  • For organizations under 300 members, reviewers consistently praise the value: dues collection, event management, email campaigns, and accounting in one subscription at an accessible price.
  • Many users describe positive onboarding experiences, with support teams walking them through initial setup thoroughly.

What users complain about

  • Payment processing failures are the most common complaint. Members frequently report problems completing transactions, and there is no live support to escalate payment issues quickly.
  • The website builder receives consistent criticism. Users coming from WordPress or Wix find it rigid and difficult to customize, with no option to migrate an existing site.
  • Navigation takes time to learn. The platform packs in many features, and finding the right function is not always obvious. Custom report generation is particularly criticized as non-intuitive.
  • No phone support. When something goes wrong, users rely on email or ticket submission, and response times vary.
Wild Apricot

What users like

  • The breadth of what is included is the most praised aspect. Reviewers appreciate having member management, event ticketing, email campaigns, payments, and a website builder under one roof.
  • Event management stands out as a strong point. Organizations running regular events praise the registration workflow, payment collection, and attendee communication tools.
  • Long-term users report significant time savings. Manual tasks like membership renewals and event follow-ups that previously took hours are automated by the platform.

What users complain about

  • Support has declined sharply since the Personify acquisition. Users describe waits of five or more business days, no weekend availability, and the end of phone support.
  • Product development has slowed. Reviewers writing in 2025 and 2026 note fewer than two meaningful updates in over two years, with long-standing feature requests still unaddressed.
  • Pricing has become a recurring complaint. Multiple reviews mention increases of 30 to 65 percent since the acquisition, compounded by contact-based tiers that scale quickly as the total database grows.
  • The email and newsletter builder has reliability issues. Users report delivery statuses that do not match actual send results and difficulty tracking or retrieving sent campaigns.

Sources: G2, Capterra, GetApp, Trustpilot, Software Advice. Individual experiences vary.

Springly vs Wild Apricot: pricing comparison

Wild Apricot and Springly both price by total contacts in the database. Orgo prices by active paying members. For organizations with large contact databases (past members, donors, event attendees), this distinction affects how quickly costs scale.

SpringlyOrgo
Starting price$60/mo (100 contacts)~$45/mo (Serenity)$119/mo (Grow, 500 members)
Pricing modelTiered by total contactsTiered by total contactsTiered by active members
Platform transaction fee0% via Personify Payments (US only)20% PSSF surcharge if using Stripe or PayPal2.9% + $0.30 per transaction2% (Grow) / 1% (Impact) / 0% (Scale)0% promo until Sep 1, 2026
Built-in accountingFund accounting, balance sheet, bank reconciliation
Annual billing discount~10% off monthlyAvailableAvailable
Free plan or trial60-day free trialLiberty plan (very limited)
Mid-tier example$220/mo (2,000 contacts)$119–$399/mo (Professional tier)$239/mo (Impact, 500 members)
Enterprise or large-org pricing$720/mo (50,000 contacts)Published tiersNetworks tier: quote-onlyScale: custom

Where each platform excels

Springly

Where Springly excels

Springly's defining advantage is built-in double-entry fund accounting. For small nonprofits managing grants or restricted funds, this removes the need for a separate accounting tool. The QuickBooks integration covers organizations with existing accounting workflows.

This all-in-one model keeps costs and tool count low for lean-staff organizations that need finances and membership in a single platform.

Wild Apricot

Where Wild Apricot excels

Wild Apricot's strongest use case is small, single-chapter organizations that want a proven platform with low setup overhead. Its 20+ year track record, Zapier integration support, and 60-day free trial make it easy to evaluate before committing.

For organizations already using tools like Mailchimp or Salesforce, Zapier provides a connection path without custom development. The bundled website builder reduces the number of subscriptions needed for lean teams.

When to choose each platform

Springly

When to choose Springly

Springly is probably the better choice if:

  • Built-in double-entry fund accounting is a hard requirement
  • You are a small-to-medium nonprofit under 500 members with simple chapter needs
  • QuickBooks integration is essential to your financial workflow
  • You want dues, events, email, accounting, and a website builder in one subscription
  • Transparent self-serve pricing at all standard tiers matters to your decision process

Note: Springly's Networks tier (for multi-chapter organizations) is quote-only with no published pricing. The acquisition by team.blue in May 2025 means the US product roadmap is still being defined under new ownership.

When neither Springly nor Wild Apricot is the right fit

Both Wild Apricot and Springly were designed for small, single-chapter organizations. If your requirements include any of the following, they may not scale to where your organization needs to go:

Orgo

Orgo may be worth a closer look if your organization needs:

  • 500+ paying members across multiple chapters or regional branches. Orgo's chapter hierarchy is built into the core data model. Each chapter manages its own members, finances, and events. National leadership sees consolidated reporting across all chapters without exporting CSVs.
  • Governance tools. eVoting for board elections and bylaw ratification (anonymous, encrypted, tamper-evident). eDocuments for governance record distribution. eSignatures for officer confirmations. Neither Wild Apricot nor Springly offers these.
  • Payment processing without lock-in. You connect your own Stripe account. Member subscriptions stay in your account, not in Orgo's. If you ever switch platforms, active subscriptions continue without re-billing.
  • Member networking. Profiles, connection requests, direct messaging, and discussion groups. Members connect with each other, not just with the admin team. This engagement drives retention in ways a member directory cannot.
  • Granular role-based permissions. Unlimited roles scoped per chapter. A chapter coordinator manages their chapter's members and events without seeing anything outside their scope.

On switching platforms

Migrating member data is where most platform switches stall. Orgo's onboarding team handles the move: member records, custom fields, membership levels, and payment setup.

You do not rebuild your database from a CSV. Most organizations are live within two weeks.

"It has been overall a good experience for us to move away from Wild Apricot and toward Orgo. What we had before was a system where our executive director controlled all the information and all of the connections between members. Now we have a platform that lets members take initiative and set their own privacy levels."

Board Member, International Listening Association (Listen.org)
Switched from Wild Apricot to Orgo

Frequently asked questions

Can Wild Apricot handle organizations based outside the United States?

Wild Apricot works internationally, but its 0% transaction fee through Personify Payments applies to US organizations only. Organizations outside the US pay a 20% PSSF surcharge when using Stripe or PayPal.

For European organizations, Springly's EU-hosted infrastructure and GDPR-by-default setup may be a better structural fit.

Is Springly suitable for professional associations, not just charities?

Yes. Springly originated as AssoConnect in France, where it was built for professional associations alongside charities: doctors, lawyers, engineers, and trade bodies.

The fund accounting and membership tools are not charity-specific. Any member-based organization that collects dues and runs events can use the platform.

Can I cancel Wild Apricot or Springly at any time?

Both platforms offer month-to-month billing with no long-term contract required. Annual billing is available at a discount on both.

The real cost of switching is practical, not contractual: migrating member records, rebuilding email templates, and re-establishing payment integrations takes time regardless of which platform you leave.

What happens to my member data if Wild Apricot changes ownership again?

Your data is exportable as CSV from both platforms at any time, so you are not locked in at the data level.

The operational risk of ownership changes is real: pricing may increase and product development may slow. Wild Apricot has changed hands three times since 2017. Springly was acquired by team.blue in May 2025. In both cases, your data remains yours.

Do Springly or Wild Apricot support a members-only resource library?

Wild Apricot lets you gate specific website pages to logged-in members by membership level. Springly offers similar member-restricted content through its website builder.

Neither platform has a dedicated document library or file management system. Organizations that need to distribute governance documents, course materials, or working group files should evaluate this gap before committing.

How long does migrating from Wild Apricot to a new platform typically take?

Data migration (member records, custom fields, membership levels) typically takes one to two weeks. Rebuilding email templates and event history takes additional time.

If members pay via automatic renewal, they will need to re-enter payment details on the new platform unless the provider handles subscription migration. Orgo's onboarding team manages the data move as part of setup.

Not sure which platform fits your organization?

Orgo is built for the organizations that Wild Apricot and Springly were not designed for: federations, associations, and multi-chapter organizations with 500+ members. Book a 15-minute demo and see if it fits your structure.