

Do I need Local Centers?
| Your situation | Recommendation |
|---|---|
| Members are spread across cities or regions | Yes — Local Centers let each area run independently |
| You have chapters, branches, or districts | Yes — each becomes a Local Center |
| You want local events alongside national ones | Yes — each center has its own event calendar |
| Your organization is a single location | No — use Private Groups for teams instead |
| You’re a fully online community with no geographic structure | No — use Role Groups or Private Groups |
How Local Centers fit in
Local Centers sit between the Main Group (everyone) and Private Groups (manual teams):Setting up Local Centers
Enable the module
Settings → Groups → Module Settings → enable Groups & Teams Local Centers are available by default when Groups are enabled.Create a center
Settings → Local Centers → Create Local CenterName and location
Enter the center name and select the town/city. If you’ve enabled regions, assign the center to its parent region.
Contact details
Add the center’s contact email, phone, and contact person. This information is visible to members and on the public map (if enabled).
Address
Enter the office address and postal address. Add GPS coordinates if you want the center to appear on the public map.
Organize with regions (optional)
For organizations with many centers, group them under regions:How members get assigned
| Method | How it works |
|---|---|
| During registration | The registration form includes a Local Center field. Members select their branch when signing up. |
| Admin assignment | An admin edits the member’s profile and assigns them to a center. |
| Transfer | An admin moves a member from one center to another. The member’s content stays in the original center. |
What each center can do
Every Local Center functions as a full group with these features:| Feature | Local use case |
|---|---|
| Discussions | Local announcements, community conversations, area-specific topics |
| Events | Local meetups, chapter meetings, regional activities |
| Files | Local documents, meeting minutes, branch-specific resources |
| Members | Browse and search members in this center |
| Issues | Track local tasks and action items (if enabled) |
Local administration
One of the most powerful aspects of Local Centers is delegated administration. You don’t need national admins managing every branch — each center can have its own team.Local admin roles
| Role | What they can do |
|---|---|
| ADMIN_LOCAL | Full control of the center — manage members, settings, content, events, files |
| HR_LOCAL | Member management within the center — edit profiles, manage assignments |
| FINANCIAL_LOCAL | Financial management — process local fees, view payment reports |
Parent Local roles (for regions)
If you use regions, you also get:| Role | What they can do |
|---|---|
| ADMIN_PARENT_LOCAL | Oversee all centers in a region |
| HR_PARENT_LOCAL | Member management across a region |
| FINANCIAL_PARENT_LOCAL | Financial oversight for a region |
Center statuses
| Status | What it means |
|---|---|
| Active | Fully operational — members can see and interact with the center |
| Pending Close | Center is being wound down — visible but marked for closure |
| Suspended | Temporarily inactive — hidden from members but data preserved |
| Closed | Permanently closed — archived, no longer visible |
Local fees
If your organization collects fees at the branch level (local membership dues, chapter fees), each center can have its own fee configuration:- Assign a fee product to the center
- Set a default price (can differ from national fees)
- Enable online payment via Stripe (requires a connected Stripe account for the center)
- Local financial admins can process and track payments
Waitlist per center
Popular centers can become full. Enable capacity limits to manage this:| Setting | What it does |
|---|---|
| Capacity | Maximum number of members for this center. New registrations go to the waitlist when full. |
| Auto-approve | Automatically approve waitlisted members when a spot opens |
| Processing rate | How many waitlisted members to process at once |
Public map
If you enable the public map, active centers appear on an interactive map that prospective members can browse — helping them find the nearest branch before joining. Each center shows its location, contact information, and a map description. Configure GPS coordinates and the map description when editing the center.Controlling who can post
Same as other groups, each center has permission controls:| Setting | Recommended for |
|---|---|
| Only admins can post — ON | Centers where local admins control announcements |
| Only admins can post — OFF | Centers where members freely discuss and share |
| Only admins can create events — ON | When event planning should be coordinated centrally |
| Only admins can upload files — ON | When document management needs oversight |
Common scenarios
A member moved to a different city — how do I transfer them?
A member moved to a different city — how do I transfer them?
Go to the member’s profile → edit → change their Local Center assignment. Their discussions and contributions stay in the original center. They’ll now see content from their new center.
I need someone to admin multiple Local Centers
I need someone to admin multiple Local Centers
Assign them the ADMIN_PARENT_LOCAL role scoped to the region containing those centers. Or, if they only need access to 2-3 specific centers, assign ADMIN_LOCAL separately for each center.
Can a member be in two Local Centers?
Can a member be in two Local Centers?
No — members belong to one Local Center. If they need to collaborate across centers, create a Private Group with members from multiple centers. Or use a Role Group that spans all centers.
A center is closing down — what happens to the members?
A center is closing down — what happens to the members?
Set the center status to Pending Close first to signal the upcoming change. Transfer members to other centers. Once all members are transferred, set the status to Closed. The center’s content is archived.
How do I set up a new region?
How do I set up a new region?
Enable Units in Settings → Groups → Module Settings. Then create regions at Settings → Local Centers → Regions. Assign existing centers to their region.
Members don't engage with their Local Center
Members don't engage with their Local Center
Ensure each center has active local admins posting regularly. Start with events — a local meetup is the easiest way to build engagement. Keep the Main Group for announcements only, pushing discussion into Local Centers.
Related
- Groups Overview — All group types and when to use each
- Main Group — The org-wide hub
- Local Group Fees — Fee collection at the branch level
- User Types & Roles — Setting up local admin roles

