

Do I need Local Centers?
How Local Centers fit in
Local Centers sit between the Main Group (everyone) and Private Groups (manual teams):Setting up Local Centers
Enable the module
Settings → Groups → Module Settings → enable Groups & Teams Local Centers are available by default when Groups are enabled.Create a center
Settings → Local Centers → Create Local Center1
Name and location
Enter the center name and select the town/city. If you’ve enabled regions, assign the center to its parent region.
2
Contact details
Add the center’s contact email, phone, and contact person. This information is visible to members and on the public map (if enabled).
3
Address
Enter the office address and postal address. Add GPS coordinates if you want the center to appear on the public map.
4
Optional: social links and banking
Add Facebook, Instagram, website URLs. If the center collects fees, configure bank details and Stripe account.
Organize with regions (optional)
For organizations with many centers, group them under regions:How members get assigned
Members can only belong to one Local Center at a time. If they need access to multiple geographic communities, use Private Groups for the cross-center collaboration.
What each center can do
Every Local Center functions as a full group with these features:
Each center’s content is separate from other centers. Members only see discussions, events, and files from their own center (and the Main Group).
Local administration
One of the most powerful aspects of Local Centers is delegated administration. You don’t need national admins managing every branch — each center can have its own team.Local admin roles
Parent Local roles (for regions)
If you use regions, you also get:
To assign local roles: go to Members → select a member → Permissions tab → assign the role scoped to their center.
Center statuses
Local fees
If your organization collects fees at the branch level (local membership dues, chapter fees), each center can have its own fee configuration:- Assign a fee product to the center
- Set a default price (can differ from national fees)
- Enable online payment via Stripe (requires a connected Stripe account for the center)
- Local financial admins can process and track payments
Waitlist per center
Popular centers can become full. Enable capacity limits to manage this:
This works with the Waitlist feature — the center-level waitlist feeds into the same admin management interface.
Public map
If you enable the public map, active centers appear on an interactive map that prospective members can browse — helping them find the nearest branch before joining. Each center shows its location, contact information, and a map description. Configure GPS coordinates and the map description when editing the center.Controlling who can post
Same as other groups, each center has permission controls:Common scenarios
A member moved to a different city — how do I transfer them?
A member moved to a different city — how do I transfer them?
Go to the member’s profile → edit → change their Local Center assignment. Their discussions and contributions stay in the original center. They’ll now see content from their new center.
I need someone to admin multiple Local Centers
I need someone to admin multiple Local Centers
Assign them the ADMIN_PARENT_LOCAL role scoped to the region containing those centers. Or, if they only need access to 2-3 specific centers, assign ADMIN_LOCAL separately for each center.
Can a member be in two Local Centers?
Can a member be in two Local Centers?
No — members belong to one Local Center. If they need to collaborate across centers, create a Private Group with members from multiple centers. Or use a Role Group that spans all centers.
A center is closing down — what happens to the members?
A center is closing down — what happens to the members?
Set the center status to Pending Close first to signal the upcoming change. Transfer members to other centers. Once all members are transferred, set the status to Closed. The center’s content is archived.
How do I set up a new region?
How do I set up a new region?
Enable Units in Settings → Groups → Module Settings. Then create regions at Settings → Local Centers → Regions. Assign existing centers to their region.
Members don't engage with their Local Center
Members don't engage with their Local Center
Ensure each center has active local admins posting regularly. Start with events — a local meetup is the easiest way to build engagement. Keep the Main Group for announcements only, pushing discussion into Local Centers.
Related
- Groups Overview — All group types and when to use each
- Main Group — The org-wide hub
- Local Group Fees — Fee collection at the branch level
- User Types & Roles — Setting up local admin roles

