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The Courses module is a built-in Learning Management System. Create structured learning paths with text, video, and quizzes. Track who’s progressing, who’s completed, and award badges or certificates automatically.

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Do I need Courses?

You want to…Courses?
Train new members on organization basicsYes — onboarding course
Certify members in specific skillsYes — courses with quizzes and certificates
Offer optional learning for professional developmentYes — open enrollment courses
Ensure everyone completes compliance trainingYes — mandatory enrollment with tracking
Share a few training videosMaybe — a discussion post or Files section might be simpler
Run in-person-only workshopsNo — use Events to manage registration and attendance

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Course structure

A course is organized into modules containing lessons: 
Course: First Aid Basics
├── Module 1: Introduction
│   ├── Lesson: What is First Aid?  (text)
│   ├── Lesson: Legal Considerations  (text)
│   └── Lesson: Knowledge Check  (quiz)
├── Module 2: Emergency Response
│   ├── Lesson: Assessing the Scene  (video)
│   ├── Lesson: Calling for Help  (text)
│   └── Lesson: Practical Exercise  (assignment)
└── Module 3: Final Assessment
    └── Lesson: Final Quiz  (quiz)

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Lesson types

TypeWhat it isUse for
TextRich text with images, formatting, linksExplanations, procedures, guidelines
VideoYouTube, Vimeo, or uploaded videoDemonstrations, lectures, walkthroughs
DocumentDownloadable PDF or fileReference materials, handouts
QuizMultiple choice, true/false, short answer, matchingKnowledge checks and assessments
AssignmentPractical exercise with submissionHands-on tasks members complete

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Creating a course

Courses → Create Course
SettingWhat it does
TitleCourse name displayed to learners
DescriptionOverview — what they’ll learn and why it matters
Cover imageVisual for the course catalog
DurationEstimated time to complete
DifficultyBeginner, Intermediate, or Advanced
CategoryFor organizing courses in the catalog
After creating the course, add modules and lessons using the course builder.

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Enrollment

Enrollment typeHow it worksUse when
OpenAnyone can self-enrollOptional learning, professional development
Approval requiredAdmin approves enrollment requestsLimited spots, selective programs
Invite onlyAdmin enrolls specific membersMandatory training, targeted programs
AutomaticBased on user type or groupOnboarding courses for new members

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Prerequisites

Require members to complete other courses before enrolling. This creates structured learning paths — e.g., “Level 2” requires completing “Level 1” first.

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Progress tracking

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What’s tracked per learner

MetricDescription
Lessons completedWhich lessons they’ve finished
Quiz scoresResults from assessments
Time spentHow long they’ve engaged
Last activityWhen they last accessed the course

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Completion criteria

Define what “complete” means for your course:
  • All lessons viewed
  • Minimum quiz score achieved (e.g., 80%)
  • Assignments submitted

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Certificates and badges

When a learner completes a course:
  1. Completion is recorded in their profile
  2. Certificate is generated (if enabled) — branded with your org name, the course title, learner name, and date
  3. Badge is awarded (if linked) — appears on their profile
Certificates can include your organization’s branding and a digital signature.

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Course analytics

MetricWhat it tells you
Total enrollmentsInterest level in the course
Completion rateWhether learners finish (low = course may be too long or too hard)
Average quiz scoreWhether content is being understood
Time to completeWhether your duration estimate is accurate
Drop-off pointsWhere learners stop — helps identify problem areas

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Common scenarios

Set enrollment to Automatic based on user type. New members are enrolled when they join. Track completion in the analytics view and follow up with members who haven’t started.
Check where they drop off using analytics. Shorten lessons — 5-10 minutes each is ideal. Mix content types (text, video, quiz) to maintain engagement. Send completion reminders.
Yes. You can reset completions and re-enroll members. Or duplicate the course and update content for the new year.
Multiple choice and true/false are auto-graded immediately. Short answer and assignments may need manual review by the course administrator.
This depends on your quiz settings. You can allow unlimited retakes, set a maximum number, or allow only one attempt.
  • Badges — Award badges for course completion
  • Events — For in-person training sessions
  • Groups — Control course access by group membership