
Turning it on
Files is a module. An ADMIN_TENANT turns it on at Settings → Modules → Files & eDocuments → Drive:
Where files live
Files shows one card per drive you can reach, with its file count and total size.What you can put in a drive
Upload limits

Previews
Images, PDFs and videos get an automatic thumbnail in the gallery; other formats show an icon. Office files (DOC, DOCX, XLS, XLSX, PPT, PPTX) offer a read-only browser preview through Microsoft Office Online, or a download, and cannot be edited inside Orgo. A video in a format browsers cannot play (MKV or AVI, for example) prompts you to upload it as download-only.Working with files

Sharing
The Share dialog offers two links, and they behave differently.
go.orgo.space/d/<code>.
Sharing a whole folder
Sharing a folder publishes a public folder page. Visitors browse the subfolders and open the files, and cannot navigate above the folder you shared. Publishing and revoking a large folder finishes in the background. The dialog shows Publishing… while that runs; the link itself works immediately. Files sit in Orgo’s cloud storage, readable without a login only while a public share link exists. There is no automatic expiry or archival, so an uploaded file stays until someone deletes it.Troubleshooting
A member cannot see a file, or I want different members to see different files
A member cannot see a file, or I want different members to see different files
An upload failed
An upload failed
Can members edit an uploaded Word file in Orgo?
Can members edit an uploaded Word file in Orgo?
Why does the rejection message say the maximum is 50 MB?
Why does the rejection message say the maximum is 50 MB?
We deleted a group and its files went with it
We deleted a group and its files went with it
How do I move a file from a group drive to the organisation drive?
How do I move a file from a group drive to the organisation drive?
HR_TENANT or ADMIN_TENANT by
default, so an ordinary member who wants a document promoted from their
group to the organisation drive has to ask somebody with that permission to
do the second half.A member cannot rename or delete a file in their own Personal Drive
A member cannot rename or delete a file in their own Personal Drive
HR_LOCAL of that member’s local center, HR_TENANT and
ADMIN_TENANT. Being the owner of the drive lets a member see and download
everything in it, but not change items somebody else put there.Worked example: HR uploads a signed contract into a member’s personal drive.
The member opens the Personal Drive tab, downloads the contract, and finds no
Rename, Move or Delete on that row. Files the member uploaded themselves show
all three. Ask HR to remove it, or upload a corrected copy alongside.The Personal Drive tab is missing from a member's profile
The Personal Drive tab is missing from a member's profile
HR_LOCAL of their
local center, HR_TENANT, or ADMIN_TENANT. Any other viewer, including a
local admin from a different local center, sees the profile without the tab.Personal drives are also left out of the normal drive listing on purpose, so
they never appear on the Files home as somebody else’s card.Search does not find a file I know is there
Search does not find a file I know is there
minutes in an organisation with forty files whose
titles contain that word and you get ten of them, with no “show more”. Add
the month or the committee to narrow it, or open the drive you expect the
file to be in and browse.The search also only reaches drives you can already open: your personal
drive, the organisation drive, and the drives of groups and local centers you
belong to. A file in a group you are not a member of is not missing, it is
out of scope. And because Rename changes the display title, search
follows the new name, not the name the file had when it was uploaded.Is Who can post? Only admins a security boundary?
Is Who can post? Only admins a security boundary?
A link I copied from Only in the community stopped working, or never expired
A link I copied from Only in the community stopped working, or never expired
Related
- Groups - group drives and who belongs to them
- Permissions - what HR_TENANT, ADMIN_TENANT and the local roles unlock
- E-Documents - documents members sign electronically
- Discussions - attaching files to posts
- Modules - turning the Drive module on

