/tenants/modules/emails/system-emails) and need ADMIN_TENANT.
Changes save as you flip them.

How the switches work
A category switch on the Emails Config screen covers a group of related emails: turning off Membership Renewal Reminders silences all fourteen reminders, personal and company. A per-email switch sits in the header of each card in Email Templates and beats the category switch in both directions, so you can leave the reminder category on and silence only the 30-days-after one. A switched-off email is not sent and no log row is written. Nothing queues up for later.Members and accounts
Sign-in and security
None of these can be switched off or edited. Seven of them are refused by the platform outright if anyone tries to save a template for them; the event app code has no card on the Email Templates screen and renders from the built-in template like the rest.
Login and multi-factor codes are never written to the log. The other
code-carrying messages (email verification, password reset, password change,
email change and the event app code) do get a row, but with the code stripped
from the subject and no body stored, so an admin reading the log cannot lift a
live code and take over an account. The two messages here that carry no code,
Password changed and Email change request, are logged in full like any
other email.
Membership and fees
The renewal ladder runs once a day at 18:00 UTC and picks one message per member based on how far the renewal date is away. All fourteen (seven here, seven for companies) sit under the Membership Renewal Reminders switch.
Company memberships have their own ladder at 18:30 UTC, addressed to the company’s
contact email, with the primary contacts and any additional addresses in copy.
When the company has no contact email, the first primary contact becomes the
recipient instead. A company with neither is skipped and nothing is sent.
See Renewals for what a member experiences when a fee
lapses, and Invoices for invoice delivery.
Events
Applications, identity and documents
Subscriptions and payments
Community, local centres and everything else
Digests
Three summary emails run on a schedule instead of reacting to one event.
An unread discussion notification is what triggers the digest, but the email
carries the member’s ten most recent unread notifications whatever their type, so
events, mentions and votes they have switched off individually still surface
here. Members choose Instant, Daily or Weekly in their own notification
preferences, or switch discussion email off entirely.
Discussion email follows each member’s notification preference rather than the
Discussion Notifications switch on the Emails Config screen. To reduce
discussion email across the organisation, change the default in Notification
Preferences instead. See Notifications.
Related
- Emails - sender identity, language and delivery
- Email templates - rewriting a system email
- Email logs - proving an email was sent
- Notifications - in-app, push, and per-member preferences
- Renewals - what the fee reminder ladder is enforcing

