
How to access
Settings → Users & Profiles → Profile FieldsThe splash screen mechanism
This is the key feature that makes profile fields operationally powerful:1
You mark a field as required
In the Profile Fields builder, toggle a field to Required.
2
Member logs in
On their next login, the system checks if all required profile fields are filled.
3
Splash screen appears
If any required field is empty, a modal form appears showing only the missing fields. The member cannot dismiss it.
4
Member fills the fields
They must complete all required fields before they can access the platform.
- You just added “Emergency Contact” as a required field — all 500 existing members will be prompted on their next login
- New regulatory requirements mean you need everyone’s date of birth — mark Birthday as required
- You created a custom field “Membership Renewal Year” — make it required and everyone fills it out automatically
Field configuration options
For each field, you control three things:When to use immutable
Mark a field as immutable when the value should be set once and never changed by the member:- Membership ID numbers
- Official registration dates
- Verified credentials or license numbers
- Admin-assigned categories
What members see
Members edit their profiles at Profile → Update Profile. The profile edit page is organized into tabs: Profile (personal info, bio, location), Permissions, Roles, Profession, Badges, Family, Notifications, and Settings & Privacy. The Profile tab shows editable fields for name, date of birth, gender, bio, town of residence, location on map, and any enabled custom fields. A Save button appears at the top right of each section.Registration form vs profile fields
These two features work together as a two-stage data collection pipeline:A field can be on both forms with different settings. Phone might be optional at registration but required on profiles — meaning new members can skip it during sign-up, but they’ll be prompted for it on their next login.
Progressive profiling strategy
Instead of asking for everything at registration, collect data in stages: Stage 1 — Registration: Email, name. That’s it. Get them in. Stage 2 — First login splash screen: Birthday, phone, local center. Mark these as required profile fields. Members fill them out immediately after their first login. Stage 3 — Over time: Profession, social profiles, custom fields. Keep these enabled but not required. Members fill them out when they feel engaged enough. Stage 4 — When you need something new: Create a new required profile field. Every member gets the splash screen on their next login. Data collected within a week without a single email.How profile fields connect to other features
Common scenarios
I need to collect a new piece of information from all existing members
I need to collect a new piece of information from all existing members
- Create the field (or find it in the existing list)
- Enable it in Profile Fields
- Mark it as Required
- Done — every member sees a splash screen on their next login and must fill it out
Members are complaining about the splash screen
Members are complaining about the splash screen
You probably have too many required fields. Only require what’s truly essential. If a field is nice-to-have, keep it enabled but not required — members will fill it out voluntarily (or not, and that’s OK).
I want admins to see a field but not members
I want admins to see a field but not members
Create a Custom Field and mark it as Admin Only. It will appear in the admin’s view of the profile but members won’t see it.
A member entered the wrong value in an immutable field
A member entered the wrong value in an immutable field
An admin can change immutable field values — the restriction only applies to the member. Go to the member’s profile → Edit → find the field and update it.
Related
- Registration Form — What members fill out when signing up
- Custom Fields — Create organization-specific fields
- Privacy Settings — Control who sees profile data

