
Product types
Most organizations use Fee products for membership and optionally Donation products for fundraising. Commerce and Manual Invoice are for specific needs.
Creating a product
Settings → Fees → Products → Create Product
For membership fee products, additional fields appear after saving:
After creating the product, add price tiers for different membership levels and configure the payment page appearance.
Price tiers
Each product can have multiple price tiers for different membership levels or giving amounts:Example: Membership fee
Example: Donation campaign
To create tiers: open the product → Prices tab → Add Price → enter tier name, amount, and currency.
Custom amounts
For donations, enable custom price value to let payers enter any amount. Set optional min/max to keep it reasonable.Payment options
Product visibility
Public payment pages
External products get a shareable URL:Product options
Add customizable choices to products — useful for merchandise or events with preferences:- T-shirt size (S, M, L, XL)
- Meal preference (Vegetarian, Standard)
- Workshop selection
Goal tracking (donations)
For fundraising campaigns, set a target amount:
The public donation page shows a live progress bar toward your goal.
Common scenarios
I need different membership fees for different member types
I need different membership fees for different member types
Create one fee product with multiple price tiers (Student, Regular, Family, etc.). When members pay, they select the tier that applies to them. You can also assign default tiers per user type.
Our fiscal year starts in September, not January
Our fiscal year starts in September, not January
Set the cycle month to 9 (September) and cycle day to 1. Subscriptions will renew every September 1st.
A member joined in March but our fee year runs January-December
A member joined in March but our fee year runs January-December
Enable proration. The system calculates the partial amount for March-December. From the following January, they pay the full annual amount.
I want to stop offering a product but keep the payment history
I want to stop offering a product but keep the payment history
Archive the product instead of deleting it. Archived products are hidden from members but all payment records are preserved. Never delete a product with payment history.
How do local center fees work?
How do local center fees work?
Each Local Center can have its own fee products linked to their own Stripe account. See Local Center Fees.
Related
- Membership Fees — Managing fee collection and tracking payments
- Stripe Integration — Connecting payment processing
- Donations — Running fundraising campaigns
- Local Center Fees — Branch-level fee collection

