Document types include membership agreements, volunteer contracts, photo releases, and codes of conduct.
Do I need E-Documents?
How it works
Admin workflow
1
Create a template
Design the document with placeholders for member data.
2
Assign to members
Select who needs to sign — individually, by group, by user type, or all members.
3
Members are notified
They receive an email and in-app notification.
4
Track completion
Monitor who has signed and send reminders to those who haven’t.
5
Archive
Signed documents are stored permanently.
Member experience
- Receive notification about a document to sign
- Open and read the full document
- Click Sign to sign electronically
- Download a copy for their records
Creating a template
Settings → Features → E-Documents → Create Document TemplatePlaceholders
Insert dynamic content that fills in automatically per member:
Custom fields are also available as
{custom_field_ID} where ID is the custom field’s numeric identifier.
Example template
Document types
Document statuses
Signature records
Each electronic signature captures:- Who signed (member identity)
- When they signed (date and time)
- From where (IP address)
- How (device information)
Managing documents
Sending reminders
For members with pending documents, send manual reminders or configure automatic reminders before the deadline.Members access their documents
Members find their documents at Profile → E-Documents — both pending and completed.Common scenarios
How do I get all members to sign a new policy?
How do I get all members to sign a new policy?
Create the document template, then assign it to all members (or filter by user type, group, etc.). Everyone gets notified. Use the tracking view to see who hasn’t signed and send reminders.
A member signed the wrong document version
A member signed the wrong document version
Cancel the old document and create a new one with the correct content. Assign it to the affected member(s). They’ll receive a new signing request.
Are these signatures legally binding?
Are these signatures legally binding?
Orgo captures identity, timestamp, and IP address with each signature. In many jurisdictions this meets electronic signature requirements, but legal standards vary. Check your local regulations or consult legal counsel for high-stakes documents.
Can I require signing during registration?
Can I require signing during registration?
E-Documents are assigned after account creation. For pre-registration agreements, include terms acceptance in the registration or adhesion form instead.
Members aren't signing their documents
Members aren't signing their documents
Send reminders. Set reasonable deadlines. Keep documents short and clear — a 20-page legal document gets less engagement than a 1-page acknowledgment. Consider making it required before accessing certain features.
Related
- Files — General document storage
- Members — Member management
- Adhesion forms — Collect agreement during member registration

