Skip to main content
Blocking is the personal counterpart to moderation. A member who does not want to read another member stops seeing them, without anybody having to take the content down for the whole organization. A block is one way, private to the person who made it, and limited to Discussions.

​
What a block hides

Once you block someone, every discussion list you open leaves their content out. Filtering happens on the server, so blocked content never reaches your browser. The same group feed, before and after one member is blocked. Two of the three threads were started by the blocked member and are simply gone; the third is untouched, and so is everyone else’s view of all three. A committee group discussions feed showing three threads: Upcoming activities and events by Iris Vargas, Share your achievements by Freya Ashford, and Refreshing the member newsletter by Iris Vargas, each with reaction and comment counts The same committee group discussions feed after blocking Iris Vargas, now showing only the Share your achievements thread by Freya Ashford, with both of the blocked member's threads absent and no gap or placeholder where they were

​
What a block does not do

  • It does not restrict the blocked member. They keep posting, commenting and replying, and their content is unchanged for everybody else.
  • Nobody is told. The member you blocked gets no notification and no marker on their posts, and no other member can see that the block exists.
  • It does not empty a ticket queue. Support tickets and issues are excluded from the list filtering on purpose, so a personal block never removes a ticket from a queue somebody works. Inside a ticket or an issue thread the block still applies, so comments by a blocked member are hidden from whoever blocked them. Bear that in mind before blocking anyone you also handle tickets with. See Help Desk and Issues.
  • It does not follow the member around Orgo. They still appear in the member directory, in group lists, in events and in the event app. Blocking only filters the forum.
  • It does not stop notifications. If somebody you blocked replies to your post or mentions you, the notification still arrives, even though the comment itself is hidden when you open the thread.
Two side effects are worth knowing. The comment count shown on a thread is a stored total, so it still counts the comments that are now hidden from you: a card can read “8 comments” while you see 6. And a block filters lists, not links, so a direct link to a thread started by somebody you blocked still opens that thread.

​
Blocking a member

1

Open the discussion

The action lives inside a thread, not on the feed cards.
2

Open the three-dot menu

On the post itself to block the person who started the thread, or on any comment or reply to block its author.
3

Choose Block user

A confirmation dialog explains that you will no longer see posts and comments written by this member.
4

Confirm

If you blocked the person who started the thread, you are returned to the discussions list, because there is nothing left on that page to show. Otherwise the comments reload without theirs.
An open discussion thread with the three-dot menu expanded on the post itself, showing Block user listed alongside the other post actions The same action sits on every comment and reply, so you can block someone who never started a thread. The three-dot menu open on a single comment inside a discussion thread, showing Block user as one of the available actions for that comment's author The block confirmation dialog, explaining that after confirming you will no longer see posts and comments written by this member, with buttons to cancel or confirm the block Block user is only offered where it would work: never on your own content, and never on a member who cannot be blocked. It is also kept off the post that opens an issue, so an issue never disappears from a queue. The action is still offered on comments inside that thread, and those comments are filtered like any other.

​
Lifting a block

1

Open your own profile

Then Settings & Privacy. The tab appears on your profile only, never on somebody else’s.
2

Choose Blocked users

The panel lists everybody you have blocked, with the date you blocked them.
3

Select Unblock

Their discussions, comments and replies are visible again straight away.
The Blocked users panel under Settings and Privacy on a member's own profile, listing each blocked member with the date the block was created and an Unblock control beside each row The list is also where a member checks whether a block is the reason somebody seems to have gone quiet.

​
Who cannot be blocked

Administrators are out of reach. The rule is Orgo’s own permission ranking: anybody at or above HR_LOCAL cannot be blocked, and neither can a tenant admin. A local center’s discussion moderator holds COMMUNICATION_LOCAL, which ranks below the floor, so moderators can be blocked. The people who run the organization cannot.
Blocking somebody before they are promoted does not keep them hidden. When a member is given HR_LOCAL or anything above it, every block against them is dropped as their permissions are recalculated, and their content comes back for everybody who had blocked them.
Two more attempts are refused: blocking yourself, and blocking a member of another organization.

​
How this differs from moderation

Blocking is not a report. If content breaks your rules, it still has to be moderated or deleted, and blocking the author leaves it up for every other member.

​
What administrators can see

Nothing. There is no admin screen, no report and no export that lists who has blocked whom. Every member sees their own blocks and only their own, on their own profile. An administrator opening a member’s profile does not get the tab, and asking the API for the block list returns the caller’s own blocks even for a tenant admin.
Because blocks are invisible to administrators, “that member stopped posting” and “her comments never show up for me” can both be self-inflicted. Ask the member to check Settings & Privacy and then Blocked users on their own profile before you investigate anything else.

​
Common questions

Have them open their own profile, then Settings & Privacy and Blocked users. If the person is on the list, Unblock restores everything they wrote, everywhere in the forum, immediately.
No. Anybody ranked HR_LOCAL or above, and every tenant admin, cannot be blocked, and blocks made before somebody was promoted are dropped when the promotion takes effect.
No. Blocking filters the forum only. A reply or a mention from a blocked member still produces a notification, and it still follows the member’s notification settings. See Notifications.
No. Support tickets and issues never disappear from a queue because of a personal block. Comments inside a ticket are a different matter: those are filtered like any other thread, so an agent who blocked a member will not see that member’s replies on the ticket.
No. There is no notification, nothing changes on their side, and they keep seeing the blocker’s content as before. A block is one way.