Notification channels
What triggers notifications
Member notification preferences
Members control their own notifications at Profile → Settings → Notifications.Per-channel toggles
Members can enable or disable each channel independently:- Push notifications (web) — on/off
- Push notifications (mobile) — on/off
- Email notifications — on/off
Email digest options
Instead of one email per notification:Setting up push notifications
Web/desktop push
- When a member first visits Orgo, the browser prompts “Allow notifications?”
- Click Allow
- Ensure push is enabled in Profile → Settings → Notifications
Mobile push
- Install the Orgo app (available on iOS and Android — search “Orgo” in the App Store or Google Play)
- Log in
- Accept the notification permission prompt
- Ensure mobile push is enabled in profile settings
Admin-specific notifications
Admins receive additional notifications not sent to regular members:
Configure which admin events trigger notifications at Settings → Notifications → Admin Notifications.
Common scenarios
Members complain about too many notifications
Members complain about too many notifications
Point them to Profile → Settings → Notifications where they can: switch email to daily/weekly digest, disable push for non-urgent categories, or turn off specific channels entirely. As an admin, consider whether all notification triggers are appropriate for your organization.
Push notifications aren't working for a member
Push notifications aren't working for a member
Check: (1) Did they allow browser/app notifications when prompted? (2) Is push enabled in their Orgo profile settings? (3) Are notifications blocked at the OS level (browser settings → site permissions, or phone settings → app notifications)? Having them log out and back in to the mobile app can also help.
I want to send a notification to all members
I want to send a notification to all members
Use the Newsletter for email campaigns. For in-app notifications, create a discussion post in the Main Group — all members will get a notification for new posts in groups they follow.
Email notifications are going to spam
Email notifications are going to spam
This is typically a domain authentication issue. Ensure SPF, DKIM, and DMARC are properly configured for your sending domain. Contact Orgo support if you need help with email deliverability.
Related
- Newsletter — Email campaigns for one-way communication
- Discussions — The activity that generates most notifications
- Mobile Apps — Mobile push notification setup

