yourorg.orgo.space. A custom domain lets it
live at an address you own, such as members.yourorg.org, so members never leave
your brand.
Setup is not instant. It runs through a sequence of states, and most of the
confusion comes from not being able to tell which one you are in.
The setup sequence
The only step that needs you is Awaiting DNS. Everything else moves on its
own, though not instantly.
Adding the DNS records
1
Choose the subdomain
Something like
members.yourorg.org or community.yourorg.org. Use a
subdomain rather than your bare domain, so your main website is unaffected.2
Add the records Orgo shows you
Add them exactly as displayed, in whichever service manages your DNS. The
certificate validation record and the record pointing at Orgo are both
required; one without the other leaves setup stuck.
3
Wait for propagation
DNS changes are not immediate. A few minutes is normal, longer is possible
depending on your provider and previous cache lifetimes.
”I added the domain but I do not get a login page”
Almost always one of three things, in order of likelihood: Setup is not finished. Check the state. If it says Awaiting DNS or Validating, the domain is not serving yet and what you are seeing is expected. DNS has not propagated to you. Your own computer may hold an older answer even when the record is correct. Try a private window, another network, or simply wait. If it works for someone else, this is what it is. A record is missing or altered. Some DNS providers append your domain to values automatically, which silently turns a correct record into a wrong one. Compare what is saved against what Orgo displayed, character for character.If it has been more than an hour in Awaiting DNS with records you have checked,
contact support rather than deleting and starting again. Starting over requests a
new certificate and puts you at the back of the same queue.