
Requires Tenant Admin permissions.
Setting up your organization
Fill in basic details
Enter your Organization Name (required) — this is the display name shown in the sidebar, emails, and public pages. Add a Short Name for mobile headers and compact UI areas. Select your Country and Timezone to set regional defaults for date/time formatting. Toggle Is international if you operate across multiple countries.
Choose the default language
Select the platform language for new members and public pages. Available: English, French, German, Italian, Portuguese, Romanian, Slovak, Ukrainian, Bulgarian, Dutch, Spanish. Members can change their own language later.
Add contact information
Enter your Office Email (required — used in automated communications), Office Phone (select country code first), and Office Address. Add your Privacy/GDPR URL and Terms of Service URL — both are shown during registration and must be publicly accessible.
Add social media links
Paste the full URL for each platform you use: Facebook, X.com, YouTube, LinkedIn, Instagram, TikTok. Leave unused fields blank. These appear on your organization’s public profile.
Configure financial details
Select your Currency (the symbol auto-fills). Add your Legal Name, Registration Number, and VAT Number for invoices and receipts. Enter your bank IBAN for your primary currency, plus optional IBANs for EUR, USD, and CHF to accept multi-currency transfers.
Basic details
Name & Short Name
Name is your display name (required). Short Name is the abbreviated version for mobile headers and compact UI.
Country & Timezone
Sets regional defaults and how dates/times display. Toggle Is international if you operate across multiple countries.
Contact information

| Field | Details |
|---|---|
| Office Email | Required. Used in automated emails and shown in platform communications |
| Office Phone | Select country code first, then enter the number. The input activates after selecting a code |
| Office Address | Your physical office location — shown on invoices and public profile |
| Privacy/GDPR URL | Link to your privacy policy. Shown during registration |
| Terms of Service URL | Link to your terms. Shown during registration |
Social media

| Platform | URL format |
|---|---|
https://facebook.com/yourorg | |
| X.com | https://x.com/yourorg |
| YouTube | https://youtube.com/@yourorg |
https://linkedin.com/company/yourorg | |
https://instagram.com/yourorg | |
| TikTok | https://tiktok.com/@yourorg |
Financial details

Currency & Legal
Currency auto-fills the symbol. Add your Legal Name, Registration Number, and VAT Number for invoices and receipts.
Bank IBANs
One IBAN field for your primary currency, plus optional fields for EUR, USD, and CHF to accept multi-currency transfers.
Saving

Real-world example
Scenario: A French-German bilingual non-profit based in Switzerland, launching Orgo for 1,200 members.
- Name: “Association Pro Nature Suisse” / Short Name: “APN”
- Country: Switzerland / Timezone: Europe/Zurich / Is international: No
- Default language: French (60% of members are French-speaking)
- Office Email: contact@apn.ch / Phone: +41 31 xxx xx xx
- Privacy URL: https://apn.ch/privacy / Terms URL: https://apn.ch/terms
- Social: Facebook and Instagram URLs filled in, others left blank
- Currency: CHF (Swiss Franc) / Legal Name: “Association Pro Nature Suisse” / VAT: CHE-xxx.xxx.xxx
- IBANs: Primary CHF IBAN + EUR IBAN for cross-border donations
Troubleshooting
Phone number field is disabled
Phone number field is disabled
Select a country code from the dropdown first. The phone input activates once a country is selected.
Currency symbol didn't update
Currency symbol didn't update
It auto-updates when you change the currency dropdown. You can manually override it in the Symbol field if needed.
Changes aren't saving
Changes aren't saving
Name and Office Email are required. Make sure both are filled in. Check that your email is in a valid format and that URLs use
https://.Missing IBAN fields for certain currencies
Missing IBAN fields for certain currencies
IBAN fields appear dynamically: one for your primary currency, plus EUR, USD, and CHF. If you need additional currency IBANs, change your primary currency to see the corresponding field.

