- Your organization includes minors (youth groups, scouting, sports clubs)
- You offer family memberships or pricing
- Parents need to manage children’s accounts
- You need parental consent for minors’ activities
How to enable
Settings → Users & Profiles → Configuration → Family & Relationships section → toggle Family Members on.What members see
Members manage family connections from Profile → Update Profile → Family tab.Linking family members
What parents can do for children
When a parent account is linked to a child:- Create the child’s account — Parents can register children who are under the minimum self-registration age
- Edit the child’s profile — Manage their information
- Receive copies of communications — Important emails may be CC’d to the parent
- Approve event registrations — Parents may need to consent to activities
- Handle payments — Parents manage payments for minors
Age restrictions
These are the most important settings for organizations working with minors:| Setting | What it does | Example |
|---|---|---|
| Minimum registration age | Users below this age cannot create their own accounts — a parent must do it | Set to 13 for COPPA compliance, or 16 for stricter policies |
| Auth restriction age | Users below this age have restricted authentication and may need parental oversight for certain actions | Set to 16 — minors under 16 need parental consent for events, purchases, etc. |
How it works in practice
Youth scouting organization
- Enable Family Members with min registration age 13, auth restriction 16
- Parents register and create accounts for their children (under 13)
- Teens 13-15 can self-register but are linked to parent accounts
- Parents receive copies of event communications
- Parents approve event sign-ups for minors
- When a child turns 16, restrictions lift and they manage their own account
Family sports club
- Enable Family Members with no age restrictions
- Members link their spouse and children
- Family units are visible for billing purposes
- Family membership pricing can be applied
- Event registration can include family members
Common scenarios
A parent wants to register their 10-year-old
A parent wants to register their 10-year-old
The parent must register themselves first, then go to their Family tab and click “Add Family Member” → create a new child account. The child’s account is automatically linked to the parent. If the minimum registration age is set to 13, the child cannot self-register.
A teen turned 16 — do their restrictions automatically lift?
A teen turned 16 — do their restrictions automatically lift?
Yes. Age-based restrictions are evaluated dynamically based on the member’s birthday. When they cross the auth restriction age threshold, their restrictions are automatically adjusted on their next login.
Two divorced parents both want access to a child's account
Two divorced parents both want access to a child's account
Both parents can be linked to the child. Link the child to both accounts using the Parent relationship type. Both parents will have parental access.
A member wants to remove a family connection
A member wants to remove a family connection
Either party can unlink the connection from their Family tab. Unlinking a child from a parent doesn’t delete the child’s account — it just removes the parental oversight link.
Privacy note
Family connections involve sharing data between accounts. Linked family members can see each other’s basic profile information, and parents have elevated access to children’s accounts. Make sure your privacy policy covers family data sharing — inform members what information is shared when they link accounts.Related
- Registration Form — Birthday field enables age-based restrictions
- Profile Fields — Birthday configuration
- Privacy Settings — Data visibility controls