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Newsletter is Orgo’s email campaign tool. You pick who receives the email from the data already in the platform (members, contacts, a group, a list, the attendees of an event), design it, then send or schedule it. Built for membership organizations that need to reach a specific slice of their people, not a generic mailing list: one local center, one role group, the people registered for one event. Replaces Mailchimp or Constant Contact for member communication. It has no marketing automation and no A/B testing. Email campaigns page with four summary tiles, a status filter, and a table of campaigns showing recipients, open and click rates

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Turning it on and who can use it

Settings → Modules → Emails & Notifications → Enable Email Campaign Module. The same page holds the Default Newsletter Widget UUID used by signup widgets. The module adds a COMMUNICATION sidebar section: Email campaigns (COMMUNICATION_LOCAL), Campaign templates, Lists & Segments, Newsletter subscription (all COMMUNICATION_TENANT), and Email Log (ADMIN_TENANT).

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Building a campaign

Three steps: Configuration, Design content, Preview & send.
1

Fill in the campaign details

Campaign title is internal, Email subject is what recipients see. Sender name defaults to your organization’s short name and Reply-to email to its contact email; override either per campaign.
2

Choose the audience and a template

Pick a recipient option below (its recipient count appears next to it), then start from Blank or from a saved template.
3

Design, test, send

Build it in the editor, check it with Send test to your email against your own data, then Send or use the Schedule tab.
After the first save the campaign opens as tabs: Configure, Content and Schedule while it is a draft, then Report and Sent message once it has gone out. Content auto-saves in the editor. Campaign Configure tab showing campaign title, subject, sender name, reply-to, and the five recipient options with the live recipient count on the selected one

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Audiences

A member is included when the account has an email address and newsletter email is on in their notification settings; a contact when it has an email address and is marked newsletter subscribed. The database-wide audiences also require the account to be active. A manual list does not: it sends to the people in it, inactive included, and drops only accounts that were merged away or deleted. Nothing else filters: previously bounced addresses are not removed automatically, so clean those up from the report.
New members inherit the Newsletter Notifications default from Settings → Modules → Emails & Notifications at the moment their account is created. Changing that default later does not touch anyone who already exists.
Two ways to reuse a campaign:
  • Follow up with non-openers (count in the button) creates a draft named “Follow-up: …” locked to people who received the original but never opened it, minus anyone who bounced, complained, or unsubscribed. The set is recalculated at send time, so late openers drop out; if nobody is left, Orgo refuses both the copy and the send.
  • Duplicate campaign creates a draft named “Copy …” keeping the content, the subject, and the audience.

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Sending and scheduling

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Picking a date and time

The Schedule tab on a draft campaign and the Schedule dialog in the content editor’s side menu are the same form and follow the same rules.
  • Today is the earliest date you can pick. A campaign written this morning can go out this afternoon. The fields open on tomorrow at 09:00 as a default, so change the date if you want it to leave today.
  • The time picker steps in 15 minutes, which is the boundary a schedule has to land on.
  • Anything less than 2 minutes away is refused: the form shows “Scheduled time must be at least 2 minutes in the future” and keeps the confirm button disabled. The same check runs again on the server.
  • The timezone dropdown decides what the clock time means. The date and time you type are read in that timezone, so 09:00 in Europe/Bucharest leaves at 09:00 in Bucharest wherever you happen to be sitting. It defaults to your own timezone, or the organization’s if your profile has none.
  • Rescheduling follows the same rules, and removing a schedule puts the campaign back to Draft.
The 2-minute check inside the form is measured against your device clock rather than against the timezone you selected. Scheduling same-day into a timezone several hours from your own can make the two disagree, so the warning appears on a time that is genuinely fine, or a time the form accepted is refused on save. Push the send a few hours out, or schedule in your own timezone, and it does not arise.

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Reporting

The Report tab shows Sent, Opened, Clicks, Bounce, and Unsubscribed, the campaign details (subject, sender, audience, author, sent date, plus reply-to and the public URL when those are set), and Top links with click counts per URL. Export CSV gives one row per recipient per recorded action (delivered, opened, clicked, bounced, complained, unsubscribed, rejected, failed) with name, email, and action. Campaign report with Sent, Opened, Clicks, Bounce and Unsubscribed tiles above a campaign details table and a top links panel Numbers come from the mail provider’s delivery events, not from the send:
  • Sent counts distinct recipients with a delivered or bounced event, so it reflects what actually left the platform.
  • Opened and Clicks are unique per recipient, not per event. Open tracking needs the mail client to load images, so real opens are undercounted.
  • Results are cached, refreshed when older than five minutes or when a newer delivery event arrives, and frozen 30 days after the last event. Refresh re-reads them on a sent campaign.
  • Values are capped so sent never exceeds the recipient count and opens and clicks never exceed sent, so a figure can differ slightly from a raw event count.
Four tiles above the campaign list cover all sent campaigns: total campaigns, average open rate, average click rate, total recipients. The averages are weighted by recipients and clamped per campaign, so odd data cannot push them above 100%.
Every campaign email carries one-click unsubscribe headers, so a member can opt out from their mail client without opening it. If your design has no unsubscribe placeholder, Orgo appends an unsubscribe link (and, for members, a link to their notification preferences) to the footer before sending. You cannot re-subscribe someone on their behalf. Generate public link for this newsletter publishes a browser-readable copy: copy a short share URL, upload a social preview image, and the campaign appears in the campaigns gallery (/newsletter-gallery), the in-app archive where members see sent campaigns addressed to them or to everyone.

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Common questions

The count is a live preview; the stored number is recalculated when you press Send, so people who joined, left, or unsubscribed in between are reflected.
Check the account is active, has an email address, has newsletter email on in their notification settings, and fell inside the audience. Then read the email log and the CSV export, which record bounces and rejections per recipient.
Use Event attendees, or start from the event with Send email for participants, which files the campaign under the event’s own messages list and unlocks the event placeholders.