Getting started
Download the app
Get Orgo from the App Store (iOS) or Google Play (Android).
Find your organization
Enter your organization’s workspace name or scan the QR code your admin provided.
What you can do on mobile
| Feature | What it does |
|---|---|
| Discussions | Read, post, and reply in group discussions |
| Events | Browse upcoming events, RSVP, and check in |
| Notifications | Receive push alerts for important updates |
| Profile | View and edit your profile |
| Groups | Access your groups and their content |
| Files | View shared documents |
| QR Check-in | Scan or show QR codes at events |
Push notifications
What triggers notifications
- New posts in your group discussions
- Event reminders
- Direct messages
- Administrative announcements
- Membership updates (role changes, approvals)
If notifications aren’t arriving
- Check that the app has notification permission in your device settings
- Make sure notifications aren’t muted in the app’s settings
- On Android, check that battery optimization isn’t blocking background activity
- On iOS, check that notifications aren’t in “Scheduled Summary” mode
Event check-in
The mobile app makes event check-in fast:As event staff (scanning)
- Open the event in the app
- Tap Scan
- Point your camera at the attendee’s QR code
- Confirmation appears on screen
As an attendee (showing your code)
- Open the event in the app
- Tap My QR Code or Check In
- Show your screen to the event staff
- They scan it and you’re checked in
Offline access
Limited functionality works without internet:- View recently accessed content
- Queue discussion posts (sent when back online)
- Access downloaded files
- Display your QR code for event check-in
Most features require an internet connection. The app will sync automatically when connectivity returns.
Common scenarios
I can't find my organization in the app
I can't find my organization in the app
Double-check the workspace name with your admin. It’s case-sensitive and usually matches your organization’s Orgo URL (e.g., “my-org” from my-org.orgo.space).
Login isn't working on mobile
Login isn't working on mobile
Try resetting your password via the web app first. If you use SSO (Google, Microsoft), make sure you’re using the same sign-in method. Check your internet connection.
The camera won't work for QR scanning
The camera won't work for QR scanning
Grant camera permission to the Orgo app in your device settings (Settings → Apps → Orgo → Permissions on Android; Settings → Orgo → Camera on iOS).
Should I tell members to use the app or the website?
Should I tell members to use the app or the website?
Both. The website is better for admin tasks, creating content, and detailed configuration. The app is better for daily engagement — checking discussions, receiving notifications, and event check-in. Most active members use both.
Related
- Notifications — Configure what triggers alerts
- Events — Event management and attendance
- Attendance — QR check-in system

