Turning it on
Settings → Modules → Payments & Fees → Membership fees, section Local Center Configuration. Needs an Orgo administrator.Setting up one chapter

1
Open the chapter's Fees settings
In the chapter’s settings menu, pick Membership fees. It is listed when fees and Local Center Fees Enabled are on, and the page, titled Fees settings with the chapter’s name, needs Admin (Chapter) on that chapter (Admin (Organization) qualifies everywhere).
2
Create the chapter fee product
With no chapter fee product yet you get Start local fees by adding your first product and an Add product button, which opens the product form for this chapter. A fee product created by anyone who is not Financial (Organization) is stamped with their own chapter, and if that chapter has no fee product yet it is set as the chapter’s fee product automatically, with its first level as the chapter’s default.
3
Add the price tiers
Add price opens the product’s Membership levels tab. Each level is one membership tier (for example Youth, Adult, Family). Archived levels are not offered.
4
Select Product and Default price, then Save
Product lists only products belonging to this chapter. Default price lists that product’s non-archived levels with their amount and the organisation currency symbol. A level’s own menu on the product page also offers Set as default level.
5
Connect the chapter's Stripe account (optional)
Without one, chapter fee charges fall back to the organisation’s Stripe account. See Stripe Integration.
The Membership fees entry and the screen behind it both need Admin (Chapter). A chapter administrator who only holds Financial (Chapter) does not see them: they can still create and edit the chapter’s products from Finance → Local products, but someone with Admin (Chapter) has to choose the chapter’s product and default price.
What the default price does
The default price is not just a suggestion. Whenever the Member fees table or a member’s fee view loads, every fee-eligible member of the chapter who has no chapter fee tier yet is given the chapter’s Default price. With Enable Age Restrictions on Prices on, the age-appropriate variant of that price is chosen instead. Change an individual member’s tier from the Member fees table (Financial (Chapter) on their chapter), or from the member’s Fee tab with Change plan. On the Fee tab a member can change their own chapter level, and an administrator needs both Financial (Chapter) and HR (Chapter) for that member; a finance-only administrator uses the Member fees table. When a member moves to another chapter, their chapter level follows: an automatic renewal on the old chapter’s fee ends at the end of the period already paid, a paid period is never repriced, and the member is given the new chapter’s default level (the age-appropriate one when age restrictions are on) at once, or none if the new chapter charges no fee. If the old chapter’s paid period has not ended yet, the new level starts the day after it.How a member pays both fees
A member’s profile Fee tab shows a summary card, then two cards side by side, Organisation fee and Local fee. The summary card shows the status and splits the total into an organisation line and a chapter line (plus the registration fee, when one is due). The local card only appears when chapter fees are on, the member’s chapter has a fee product, and the member has a chapter fee level. While the two fees are shown together, the member pays each from its own card; the summary card carries no pay button.
- The chapter fee charge is routed to the chapter’s own Stripe account when it has one, otherwise to the organisation account.
- The amount is charged in the chapter’s currency when the chapter has its own currency override, otherwise in the organisation currency.
- The one-time registration fee is organisation-level only. It is never added to a chapter fee.
- The local fee card offers one-off payment only. Recurring subscriptions are not available for chapter fees.
- Members can start a chapter fee payment for themselves only. Admins record payments on a member’s behalf instead of paying for them.
Fee validity
Paying the chapter fee stamps a billing period and sets the member’s chapter fee validity date to the end of that period. It is stored and evaluated separately from the organisation fee validity date, so a member can be current on one and expired on the other. A lifetime price with no amount sets the date 100 years out.Recording offline payments
Cash and bank transfers collected by the chapter are recorded in the Member fees table, which stages the amounts as a draft and then writes them as one pending fee payment batch for an Admin (Organization) to approve. Settling a single member instead, with Mark as paid on their profile’s Fee tab, needs no approval: that batch is written as already approved and the validity date moves at once. See Recording a payment.Who can do what
Troubleshooting
The Product dropdown is empty on Fees settings
The Product dropdown is empty on Fees settings
It lists only products that belong to this chapter. A product created by a Financial (Organization) user is an organisation product and will not appear. Create the product from the chapter’s Membership fees page or Finance → Local products so it is stamped with the chapter.
Members of the chapter have no local fee showing
Members of the chapter have no local fee showing
Check that the chapter has both a Product and a Default price saved, that the member is fee eligible, and that their member type is not flagged as not eligible for fees. Members with no chapter fee level get one assigned automatically the next time the fee views load.
Chapter fee money is landing in the organisation account
Chapter fee money is landing in the organisation account
That chapter has not connected its own Stripe account. Charges fall back to the organisation account by design until it does.
The chapter's IBAN is not on any invoice
The chapter's IBAN is not on any invoice
The IBAN fields on a chapter record are reference details. The native-currency one is shown on the chapter’s info page under Legal details, but bank-transfer invoices and PDF payment proofs use the organisation IBAN.
Related
- Member fees table: recording chapter payments member by member
- Membership Fees: the organisation-level fee and its settings
- Products: fee products, prices and tiers
- Stripe Integration: chapter Stripe accounts and currency rules
- Chapters: chapter records, settings sidebar and waitlist

