Opening a profile
ADMIN_LOCAL and above) open the same profile: Modify Profile lands in Edit on the Info pane, Modify Roles on the Roles pane. See Users & Profiles.
The header
The top of every profile carries the member’s photo, name and a row of chips, with the actions on the right.The tabs
Under the header, a tab band switches between the areas of the profile. Which tabs appear depends on modules, on your permissions and on whether the profile is your own.?tab=edocuments still opens the Documents tab.
The cards on the Profile tab
Each card that can be changed has a pencil. The pencil opens the Edit view on the pane that holds that card’s data, so you never hunt for the right form.
Platform access
Platform access is one line in the Membership card that answers “is this person an administrator?”. It names the strongest permission the member holds and the level it applies at, for exampleHR · Chapter or Admin · Organization. Hover it, or tap it on a phone, for the full breakdown: a row for the organisation and, when your organisation has chapters, one for the parent chapter and one for the chapter, each listing the permissions held there or Member only.
The line shows for the member and for anyone with HR_LOCAL over their chapter. It is hidden when the member holds no permission at all, except to an Orgo administrator, who sees Member only. The pencil in the hover panel (Manage) opens Edit → Permissions for those who may change permissions.
Editing a profile
Edit profile, or any card’s pencil, opens the Edit view. A vertical menu (a scrolling strip on a phone) lists the panes you are allowed to open.HR_LOCAL over the member’s chapter, and to a parent managing a child’s profile. A person who opens an edit link without that right lands on the Profile instead.
Saving works per pane. Info, Membership status, Permissions and Profession have a Save button under the menu (Save changes at the foot of the form on a phone); it is enabled once something changed, and Cancel appears to put the pane back to what was last saved. Roles, Badges and Family save row by row, with their own buttons. Back in the browser leaves Edit and Settings, not the profile.
Membership status
This pane gathers the facts that describe where a member stands. Each group appears only for those who may change it.Permissions
The Permissions pane opens with a summary of what the member ends up with (organisation, parent chapter and chapter rows, or Member only), then the checkboxes that grant permissions directly, grouped by level. A permission that comes from a role is shown ticked and locked, with the role’s name on a tag: end the role to remove it. On your own profile every box is disabled and a notice says another administrator has to change your level. The Orgo administrator switch appears only for someone who already holds it. The rules on who may grant what are in Assigning permissions.Roles and the role timeline
A member’s roles are drawn as one timeline, the same component in two places. On the Profile tab the Roles card shows it read-only; in Edit → Roles it carries the actions.What you can do in Edit → Roles
HR_LOCAL over the chapter involved; an organisation-level role needs HR_TENANT. Add role is hidden while Allow Local Admins to Modify User Permissions is off, unless you hold HR_TENANT.
Ending a member’s status (for instance to Inactive) also end-dates every open role. See User statuses.
Settings
Settings is the member’s own account, not their public record. Open it with the Settings button in the header or the phone menu, or Account settings in your profile menu. It has three tabs.Close account
The actions on this card depend on who is looking and on the member’s status.?tab=settings to the profile address, for example /user/123?tab=settings (an old /users/edit/123?tab=settings link lands there too). This is where an administrator sends a password reset email, suspends or reactivates an account, or records a resignation on a member’s behalf.Where the old edit page went
The address/users/edit/{id} still works, so bookmarks and old emails keep working. It redirects by its ?tab= value:
/delete-account opens your own Settings view on Account and security. A link ending in ?tab=edocuments opens the Documents tab.
Common questions
Where did the Edit member page go?
Where did the Edit member page go?
/users/edit/{id} links redirect. The table is in Where the old edit page went.How do I change a member's status?
How do I change a member's status?
HR_LOCAL over the member’s chapter, and if your organisation turned off Allow Local Admins to Modify User Permissions, only HR_TENANT and ADMIN_TENANT can. To approve a New request, the green tick next to the status chip is faster. Statuses are explained in User statuses.How do I end a role?
How do I end a role?
How do I correct the dates of a role, or undo ending one?
How do I correct the dates of a role, or undo ending one?
A role was recorded by mistake. Can I delete it?
A role was recorded by mistake. Can I delete it?
Why can I not end or edit some roles?
Why can I not end or edit some roles?
HR_LOCAL over the chapter involved. A role at organisation level (not a user type) needs HR_TENANT. Where you lack the right, the buttons are hidden and the row does not open.How do I mark a member as a trainer, and what is Trainer since?
How do I mark a member as a trainer, and what is Trainer since?
How do I see what permissions a member has?
How do I see what permissions a member has?
ADMIN_TENANT). See Assigning permissions.Why does Platform access say Member only, or not appear?
Why does Platform access say Member only, or not appear?
HR_LOCAL over the member who is not the member.Why do I see fewer panes in Edit than a colleague does?
Why do I see fewer panes in Edit than a colleague does?
HR_TENANT or chapter HR_LOCAL; Permissions and the status, user type and trainer controls also need local admins to be allowed to change permissions; Badges needs Gamification and HR_ASSISTANT_LOCAL; Profession needs the Professions module. Ordinary members editing their own profile see Info, Profession (if on) and Family.A tab is missing from the profile
A tab is missing from the profile
How do I change my own password, email, timezone or language?
How do I change my own password, email, timezone or language?
How do I reset another member's password, suspend them or change their email?
How do I reset another member's password, suspend them or change their email?
?tab=settings to their profile address (/user/{id}?tab=settings). Under Account and security: Password has Send password reset email (HR_LOCAL), Email lets ADMIN_LOCAL or HR_TENANT type a new address directly, and Close account has Suspend account and Reactivate account (ADMIN_LOCAL).Where is the member's company?
Where is the member's company?
Related
- Users & Profiles - the directory, filters and exports
- Profile fields - which fields the Info pane contains
- User statuses - what each status allows
- User types & roles - the roles you assign in Edit → Roles
- Assigning permissions - who may grant what
- Privacy settings - the Privacy tab of Settings
- Custom fields, Family members, Companies, Referral, Profile activity
- Deletion of account and Resignation - the actions on the Close account card

